Solution Architect
Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Solution Architect, you will engage in a dynamic and collaborative environment where you will translate client requirements into innovative and effective solutions. Your typical day will involve working closely with various teams to ensure that the solutions developed are not only deliverable but also align with the client's business objectives. You will leverage your expertise to guide discussions, facilitate decision-making, and ensure that the solutions provided meet the highest standards of quality and effectiveness. Your role will also include continuous interaction with stakeholders to refine and enhance the solutions based on feedback and evolving needs.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate workshops and meetings to gather requirements and present solutions.
- Mentor junior team members to enhance their skills and knowledge.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Strong understanding of IT service management processes and best practices.
- Experience with integration of ServiceNow with other platforms and tools.
- Ability to design and implement workflows within ServiceNow.
- Familiarity with ITIL framework and its application in ServiceNow.
Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Pune
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