Delivery Operations Team Lead

Skill required: Supply Chain - Supply Chain Management (SCM) Applications
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation/Master of Business Administration
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Accenture is one of the world’s leading providers of Supply Chain services, we help our clients architect, build and operate high performance supply chain organizations through our global and flexible solutions. At Accenture, we partner with forward-thinking business leaders, of the world’s most dynamic companies, to transform supply chain and drive sustainable changes to their cost structures. As one of the leading supply chain operations specialists, Accenture excels at helping companies build the foundation for long-term growth. We are committed to delivering exceptional service through our exceptional people, and as an employee, you’d enjoy a fulfilling career in an innovative environment where challenging and interesting work is part of daily life. Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career. Accenture people build careers in four different areas of our business: Consulting, Technology, Business Process Services and internal Corporate Functions. Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression. Business Process Services professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process services, including finance and accounting, procurement and human resources. Depending on the role, Business Process Services professionals may be based at a client’s office or in one of Accenture’s 50 delivery centers.
What are we looking for? • Bachelor’s Degree • Bachelor’s degree in supply chain or related discipline • Certifications desired: CPSM, APICS (CPIM or CSCP), Six Sigma, Lean • Industry Experience- FMCG/Beauty industry preferred • Basic knowledge of ERPs like: SAP; Analytical/Business Intelligence tools like Power BI, Tableau, QlikView and Planning Tools like: O9, SAP APO, Kinaxis. • Masters Business Administration • Formal training and/or experience in forecasting and replenishment models • Knowledge of product master / Bills of Materials in telecom industry • Proficiency in spreadsheet software (e.g. Microsoft Excel) and presentation software (i.e. Microsoft PowerPoint) Minimum of 7+ years of experience in supply chain management, with primary focus on supply chain planning Looking for results-oriented Supply Chain Operations Specialist who will build exceptional client relationship management skills. You will develop strong project management skills and grow analytical problem-solving capabilities. You will be part of Accenture’s market leading supply chain organization driving significant and tangible value by impacting bottom line results that can support our client’s strategic objectives like sustainability, innovation growth. • Exceptional multi-tasking skills with the ability to manage multiple end-to-end project cycles • Excellent organization/time management and problem-solving skills • Good communication written and oral and interpersonal skills (needs to be able to build relationships over the phone without meeting suppliers / customers on a regular basis) • Strong project management and relationship-building skills • Core transaction system – Solid understanding of the core functionality required of systems to manage the flow of information through the supply chain (i.e. item/vendor management, forecasting, purchasing, inventory management) • Adaptable management style to conform to the varied corporate cultures and organizational structures of our customers • Demonstrated ability to effectively manage a wide range of suppliers • Strong ability to effectively manage in a matrix organizational structure working with multiple internal clients • Ability to adapt to the varied corporate cultures and organizational structures of our customers • Exceptional track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction
Roles and Responsibilities: • Maintain close relationships with clients in order to understand requirements • Analyze report on and react to all In-Season and Sell-Through results. • Share responsibility with Category Management and Supply Chain for Weeks of Supply, Age of Stock, and Stock to Sales (category and store) analysis. • Provide inventory analytics to the category management & event planning team to provide them with information to maximize sales and profit. • Provide visibility and accurate information on store distribution • Determine optimal devices and network allocation/distribution strategy based on supply chain plan, store/warehouse size and sales performance. • Determine inventory management the inventory processes for all seasonal and promotional products to achieve planned financial objectives. • Provide timely wave plans and store distributions of all seasonal programs relative to pre-defined store set-up dates. • Help ensure constant execution of strategies and processes in all relative business units. • Maximize growth, profitability and sell-through of category strategies. • Effectively communicate expected store delivery waves to the Operations Team and troubleshoot any issues in the wave plans. • Conduct analysis and recommend adjustments to the Flow Planning for waves • Manage Overall Stores Compliance and Management (Tactically in terms of maintaining relationship, understanding stock availability) • Manage Overall Category Manager Compliance and Management (Tactically in terms of day-to-day operational activities) • Manager Overall DC Compliance and Management (Tactically in terms of DC capacity, DC shipments, other day to day activities) • Perform Post-Mortem Analytics • Manage and coordinate the inventory flows for modules