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RRN00014317 - Infra Tech Support Practitioner - French

Software/Application/Cloud Tech Support Analyst | Full time | Experience: 2-5 years
Job n. 14394237 | Gurugram
Candidati ora
THE WORK: Discover the opportunity to contribute actively and independently while becoming a subject matter expert. You will participate in team discussions and help provide solutions to work-related challenges. This role embraces the essence of Service Desk Management, inviting you to grow and engage in a supportive and dynamic environment. Join us and be part of a journey where your contributions truly matter. Ensure production systems are available and operating according to defined Service Level Agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment efficiently and effectively. Establish and maintain disaster recovery procedures to safeguard critical operations. Maintain data retention practices in alignment with organizational policies and standards. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Service Desk Management. Advanced proficiency in French Language. A minimum of 1 of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Intermediate problem solving skills. Beginner communication skills. Intermediate analytical thinking. Beginner customer service orientation. Intermediate adaptability.

Gurugram

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Aree d’interesse

Settori di mercato: Opportunità di lavoro in prima linea sul fronte del cambiamento

Dalla moda alla finanza, dai viaggi alle telecomunicazioni, le tue idee orientate alle soluzioni potranno reinventare il modo in cui tutti i settori operano e crescono.

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