Notably, we recently helped a national energy company renew its human resources and procurement and supply chain management capabilities by testing the viability and financial benefits of enhanced BPM. We conducted on-site workshops to define the process hierarchy for in-scope process areas and develop detailed business process flows.
We also configured other key tools to perform process discovery and demonstrate relevant KPIs. And we developed business use cases to demonstrate the issues in existing processes, performed simulations and provided recommendations. As a result, the company now has a single point of truth and central process repository for its process areas, and is on its way to better monitoring and improving process performance – and ultimately, benefiting from enhanced BPM across its operations.