Accenture + ServiceNow

Accenture brings unmatched talent, experience and global scale to help clients achieve transformative innovation and business value with ServiceNow.

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HFS Top 10: ServiceNow Services 2021

Our ServiceNow offerings

The Accenture ServiceNow Business Group offers industry and domain-focused solutions designed to deliver tangible, positive outcomes for clients at scale.

IT workflows

We modernize IT to drive digital transparency and deliver high-performance business services and visibility. Learn more.

HR service delivery

We help clients deliver modern, digital employee experiences to attract and retain the best talent and engage their workforce. Learn more.

Customer workflows

We work with our clients to re-imagine customer engagement with proactive service from issue to resolution. Learn more.

Platform application development

Our team of experts helps clients expand the value of ServiceNow, building enterprise workflows and integrations to meet unique business needs.

Security operations

Our experience in security transformation and GRC platform migration helps clients respond faster to incidents, vulnerabilities and enterprise risk.

Industry solutions

We help clients meet unique business needs with solutions and services for industries such as telecommunications, financial services and government.

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Accenture + ServiceNow: HR + workforce experience

The world of work is changing, rapidly and permanently. People want to feel a sense of purpose and belonging at work—and organizations today have a unique opportunity to reimagine how work gets done and to create a best-in-class experience that makes their workforce feel valued.

Accenture’s next-gen talent processes coupled with the ServiceNow platform ensures comprehensive, collaborative, and reliable experiences. Through increased communication across departments, integrations with core systems, and a comprehensive portal, Accenture and ServiceNow deliver workforce solutions that unlock productivity and deliver unified experiences centered around the actual needs of the workforce. Reimagine your workforce experience and make it a great place to work for everyone.

Case studies

The State of Tennessee leveraged intelligent automation to address the surge in family assistance requests.

Vodafone Business transformed their customer experience with a bold transition to new systems and new ways of working.

Accenture supports forces with Siemens Healthineers in digitizing its customer service processes and facilitating seamless online interaction.

One of the world's leading international banks completes an advanced and far-reaching human resources and employee experience transformation.

As one of ServiceNow’s largest customers, Accenture has hands-on understanding of the technology.

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What we think

Awards & recognition


Global creator workflow partner of the year



Global industry solutions, Telco partner of the year



Customer workflow partner of the year – Global



Customer workflow partner of the year – EMEA



Customer workflow partner of the year – APJ


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Our leaders