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What are the supply chain’s technology priorities?

May 27, 2021


In brief

2021 technology trends to watch

Stack strategically

Architecting a better future

Mirrored world

The power of massive, intelligent digital twins

I, technologist

The democratization of technology

Anywhere, everywhere

Bring your own environment

From me to we

A multiparty system's path through chaos

Survey results say...


of supply chain executives say the pandemic has been their organization’s largest stress test.


report the pace of digital transformation for their organization is accelerating.


agree they’re facing technological changes at unprecedented speed and scale.


Cloud (42%) is the number-one technology currently being scaled up by supply chain executives, nearly all (93%) executives expect 50% or more of their business to be in the cloud over the next three years.



AI (36%) is second only to cloud as the top technology being scaled.


of supply chain executives expect their organization’s investment in digital twins to increase in the next three years.


of executives are most likely to report they’re using digital twins to improve operations


Only 38% of supply chain executives believe their organization’s non-technical workforce is ready to leverage the technology tools they’re given.


plan to invest in training employees who don’t have the requisite expertise.


of supply chain executives agree they will move to a truly virtualized work environment where there will be more remote work.


of supply chain executives believe the remote workforce opens up the market for difficult-to-find talent and expands the competition for talent among organizations.


of supply chain executives agree that multiparty systems are poised to become the center of commerce, supply chain, and transactions among partners and customers


of supply chain executives said they can only operate in the short term without multiparty systems, while 21% said they can’t operate at all without them.

Kris Timmermans

Lead – Supply Chain & Operations

Kris leads Accenture’s Supply Chain & Operations function and is a member of the company’s Global Management Committee.