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Be hyper-essential for hyper-connected Communications & Media

People and businesses are always on, whether watching, working, or enabling innovative new growth. Keep them engaged and successful by delivering the continuous experiences and capabilities they expect and need.

Communications & media now


estimated enterprise network spend in the next four years


of consumers have unsubscribed from at least one of the Big 5 streaming services in the past 12 months


of consumers would be interested in a single service that captured and shared all of their basic information and content preference


the outlay the SMB segment will put in IT and digital services between now and 2026

Segments we support

  • Communications

    Communication providers enable mobile, scalable connectivity and information sharing between consumers, businesses and governments.

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  • Media

    Media providers design, produce, distribute and market content for informational and entertainment purposes.

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How to reinvent communications and media

New growth models

Revolutionize and monetize to offset innovation investments

Customer experience

Empower your customers to get everything, everywhere, all at once

Network transformation

Accelerate adoption and time-to-market across the network lifecycle

Business, IT and operations

Build innovative business structure that transform core and differentiating capabilities

Restructure Strategy

Unlock value, separating assets, services and operations

Awards & recognition

2024 Microsoft Media and Telco Partner of the Year Award winner

Awarded to Accenture & Avanade in recognition of their deep industry skills and advisory services in the Media & Telco space.

Databricks CME partner of the year 2024 – 6th year in a row

Accenture wins Databricks CME Partner of the Year for transforming data and AI strategies in global telecoms, delivering innovative solutions that set industry standards.

TM Forum 2023 Catalyst: AI & Automation Excellence

Accenture wins in this category with its Gen AI hyper-personalized customer experience designed to help CSPs reduce churn and increase customer lifetime value.

Everest Group #5G Engineering Services PEAK Matrix® Assessment 2023

Named to Fortune's "All-Stars" list by business executives, directors and securities analysts, ranking us No. 32 overall and No. 1 in our category for 10 consecutive years.

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A Leader in IDC Worldwide Media and Entertainment 2023 Vendor Assessment

Accenture was recognized for strength in strategy and vision and its ability to shape the future of the world’s largest companies through technology-enabled, agile strategies.

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A Leader in IT Services for CSPs for eleventh consecutive year

Accenture Applied Intelligence’s IP-led approach to D&A services delivery, its strong adoption in the marketplace, and its increased growth across geographies and industries.

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Our leaders

Francesco Venturini

Communications & Media Industry Sector Lead

Peters Suh

Senior Managing Director – Communications & Media, North America

Boris Maurer

Managing Director – Communications & Media Lead, EMEA

Paolo Sidoti

Managing Director – Communications & Media, Growth Markets, Asia, Australia, Africa and Middle East

Saulo Bonizzato

Senior Managing Director – Communications & Media, Growth Markets, Latin America


Grow your careers at the heart of change.