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Know the key steps in sales & operations

May 12, 2021 3-MINUTE READ

Automate at scale to augment human talent


of sales leaders said speed of product and service innovation has significantly improved over the past three years; 49% said it’s somewhat improved.


of sales respondents said customer experience has significantly improved in the past three years; 39% said it has somewhat improved.


increase in lead qualification productivity is possible with automated sales support, and can improve lead generation and the conversion rate by 35% or more.

Client case study

Commit to making data-driven decisions with better data


of sales executives say they design their operating model based on data.


of sales executives say they’re using cloud at scale. That’s on par with other functions, but there’s still room to run.

Scale cloud investments

Jeff Laue

Senior Managing Director – Accenture Operations, Digital Inside Sales Business Lead

Jeff sets the course for Accenture’s Digital Inside Sales vision and strategy for ensuring revenue impact for clients

Shannon Copeland

Managing Director – Accenture Operations, Digital Inside Sales Innovation Lead

Danielle Moffat

Managing Director – Accenture Operations, Intelligent Sales and Customer Operations Offering Lead