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Case Study

Consumer goods giant realizes $1B in savings

Reinvents procurement by moving to a data-driven procurement model that uses SynOps, a human + machine platform, to accelerate their journey.


What Accenture did


Simplified and standardized processes in key sourcing functions across the business, delivering operational excellence.


Implemented e-sourcing and e-tendering, vendor master management, catalog management, which delivered more than $1B in savings.

Automated bots

Developed a series of process automations, including 22 robotic process automation (RPA) bots and 15 mini-bots which led to increased efficiency.

People and culture

Value delivered


In savings delivered through e-tendering and are ready to be invested in technology-led growth across the business over a three-year period.


Days contract cycle time (down from 15 days) increases the speed at which the business realizes value.


Inputs (up from 7%). “Right first time” contract inputs increased dramatically from just 7% when the engagement started.


Digital signatures have been fully implemented – with around 60% of all suppliers now signing contracts digitally, speeding up the contracting phase.


Consistent business buyer satisfaction scores.

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