RC: I guess it would be too flip to say, “all the data we can,” but that is a bit of the answer. We believe in building a learning healthcare system through which we can deploy, test and continuously optimize various interventions and their outcomes. This works spans our endeavors across affordability, health outcomes and the customer and clinician experience.
We are continuously expanding the data we collect to inform those outcomes. For instance, integrating emerging technology with wearables and leveraging patient-recorded outcomes. We must be experimental to optimize all the data that is out there and, in some cases, building processes to create the data we need to learn and continue to optimize our solutions.