Accenture + UKG

Transform how the workforce is managed to create better employee experiences, optimize operations and unlock business value.

Delivering the future of workforce management

Despite significant investments in workforce management (WFM) solutions, organizations often lack the visibility and agility needed to schedule labor effectively and realign the workforce to meet fast-changing demands.

Accenture and UKG are collaborating to help you establish more adaptive and resilient workforce operating models with data-driven solutions targeted at current and future needs. As UKG’s trusted services partner, Accenture’s depth and breadth of talent management capabilities and experience set us apart, enabling us to provide seamless implementation and migration services.

Our solutions help organizations evaluate, define and adopt the optimal workforce transformation strategy. The results?

  • Improved employee experience
  • Increased productivity
  • Lower operating costs
  • Enhanced customer experience
  • Improved compliance

Wherever your organization is on its journey to workforce optimization, we provide sustainable solutions that grow with you.

How we make it happen

UKG Dimensions is built for the Future of Work – from timekeeping to scheduling, mobile to AI-driven insights – across every industry.

Workforce strategy

Helping organizations evaluate, design and adopt more effective workforce operating models, strategies and governance structures to build more engaged, resilient and flexible workforces.

UKG technology implementation

Deploying UKG’s WFM solution, UKG Dimensions, to enable organizations to more effectively schedule, staff and correctly pay employees, giving them the visibility needed to adapt quickly to changing customer and employee demands.

Application managed services

Delivering a robust managed services framework with preferred access to advanced UKG solution experts, 24/7 coverage, and the flexibility to shift and scale as business and resource needs change.

Workforce analytics

Providing advanced analytics strategies and services that deliver consumable, actionable and impactful visibility across the enterprise to facilitate data-driven cultures of continuous improvement.

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Explore the transformation of how, where and why we work

Transforming workforce management: A conversation

It’s a fact that the global pandemic has changed how we all work. Accenture’s David Shaw and UKG’s Chris Todd recently sat down to discuss their collaboration, the lessons they learned about transforming their workforces during the pandemic, and how the Accenture and UKG partnership can help companies not only transform but optimize their workforces right now and for the future.

2021 UKG WFM Services Partner of Year Award

Workforce Insight (part of Accenture) named winner

The hidden worker: An interactive perspective

Visit Anytown, Anywhere

From April to September 2021, 24 million US workers quit their jobs and almost one half of the world’s workers are considering quitting,  according to a Microsoft survey. Another survey by Qualtrics International revealed that 4 in 10 Millennial and Gen Z respondents say they would leave their job if asked to return to the physical workplace full time.

You may have seen the headlines on The Great Resignation and the need to uncover Hidden Workers, but what can companies do about talent shortages and be successful despite challenging workforce trends?

Tour Anytown, Anywhere to engage with workers and managers with stories of why flexibility and visibility are essential for attracting hidden workers and optimizing existing workforces.

Learn how Accenture & UKG can help companies achieve these goals by creating adaptive and agile workforces that are ready to successfully meet the challenges of today, tomorrow and the years to come.

Download a hidden worker perspective.

A fireside chat with ABM Industries

Watch the webinar replay

In this webinar, our experts conducted an informative discussion surrounding the latest strategies that are enabling organizations to keep pace with today's shifting customer and employee demands and business models, and how these organizations can simultaneously build the framework for a more agile, data-driven culture.

Our WFM experts also discussed the importance of digital transformation for creating a more connected labor strategy that nurtures flexibility and efficiency to optimize day-to-day operations, as well as providing insight on how ABM Industries is navigating their own workforce transformation journey.

Watch the webinar

What we think

When people enjoy omni-connected experiences and are connected to each other, their leaders and their work, they create value for the business.

Uncover missed talent pools, close skill gaps and improve diversity in building better companies.

Accenture discusses the future of retail workforce management and how retailers can create future ready workforces in an ever adapting retail world.

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Workforce Insights is now part of Accenture

By the numbers


UKG clients


UKG solution advisors, making Accenture one of UKG’s largest services partners


UKG partner to implement Dimensions in the US


Dimensions engagements


countries with local languages capabilities


WFM analytics services practice

Our leaders

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