Communications consulting

Discover how we're helping CSPs reinvent by updating tech and operating models, adopting new growth models and driving hyper-personalization.

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Event

CES 2022 - See my values. Create true value.
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Reset. Reinvent. Rebound.

The rules of competition have changed for Communication Service Providers (CSPs). Disruptive forces have upended the industry, redefining the rules for how CSPs approach both consumer and business segments, as well as their own technologies. CSPs need to activate new paths for growth. Our vision for the industry is the result of research and industry analysis across shifting consumer, technology and business models trends, and their impacts our industry.

Our subject matter experts, combined with dedicated work in the field led us to identify five strategic paths for growth in the years ahead: we call them our 5 Value Plays. Enhance B2C with the Connected Consumer Platform; diversify experiences for small & medium business as an SMB Activator; launch cross-industry solutions at scale through the X-Industry Activator; streamline operations as Connectivity Optimizer; or make the leap as a Structural Separator. Which play is right for you?

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What we think

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ACCENTURE'S SUSTAINABILITY VALUE PROMISE

We are making sustainability a force for change
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Redefining how the world connects

Rakuten is a global innovation company with a heritage of disruption, software development and delivery excellence. This heritage guided the creation of the Rakuten Mobile network. But to help bring this vision to life, Rakuten Mobile needed a partner that was able to marry technology leadership with proven experience and business insight to operationalize its new virtualized network.

Accenture collaborated with Rakuten Mobile as an operational enablement partner, designing and implementing multiple aspects of an innovative new cloud-native operating model. The aim was clear: enable the organization’s speed and agility requirements to completely disrupt the communications industry.

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ACCENTURE AT COP26

Creating value and impact with Accenture’s Sustainability Value Promise
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Case studies

Explore how Vodafone has adopted WhatsApp, to exceed rising customer expectations and transform into a more customer-centric operator.

Accenture helps Rakuten Mobile build the world’s first fully virtualized cloud-native telecommunication network.

Vodafone partnered with Accenture to transform their global finance organization and deliver one of the largest migrations in SAP’s history.

Helping customers self-serve and personalize their in-home connectivity provides a new path to growth.

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Communications

Accelerating the 5G future of business

The possibilities sound endless – but what do businesses actually expect from next generation connectivity?

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Awards & recognition

Recognized by Global Telecoms Awards

Accenture and Swisscom shortlisted for GLOTEL award

2019 Recognition

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Communications Industry news

Learn more about Accenture Communications in the news.

Accenture acquires Arca to bolster its 5G network capabilities

Acquisition enhances Accenture’s ability to drive comprehensive transformation across 5G deployment and network operations.

Accenture named a leader in IT services for CSPs by leading research firm for ninth consecutive year

Latest Gartner Magic Quadrant report positions Accenture highest for ability to execute and completeness of vision.

Accenture and AT&T bring mobile connectivity to Phillips 66 with private cellular network

The solution will lay the foundation for potential future 5G use cases, including support for Industrial Internet of Things and low latency applications.

Communications Service Providers hold the key to unlock the Future Home ecosystem, according to new book from Accenture

“The Future Home in the 5G Era” provides a roadmap for companies eager to make connected living a reality at a time when we need it most.