Communications and Media

Communications consulting

Discover how we're helping CSPs reinvent by updating tech and operating models, adopting new growth models and driving hyper-personalization.

Redefining how the world connects

Rakuten is a global innovation company with a heritage of disruption, software development and delivery excellence. This heritage guided the creation of the Rakuten Mobile network. But to help bring this vision to life, Rakuten Mobile needed a partner that was able to marry technology leadership with proven experience and business insight to operationalize its new virtualized network.

Accenture collaborated with Rakuten Mobile as an operational enablement partner, designing and implementing multiple aspects of an innovative new cloud-native operating model. The aim was clear: enable the organization’s speed and agility requirements to completely disrupt the communications industry.

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Trending in communications

Structural separation of network infrastructure

Structural separation of network infrastructure

Explore how network separation, executed carefully, can realize incremental value for CSPs looking to invest in long-term growth opportunities.

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Cloud imperative in Communications

Cloud imperative in Communications

Explore Accenture’s vision for how CSPs can fully embrace their transformation to the cloud.

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The Future Home in the 5G Era

5G

The future home in the 5G era

Learn how companies can make connected living a reality when we need it most.

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Regaining eminence & emerging stronger

Since the outbreak of the COVID-19 pandemic, communications businesses have played a crucial role in keeping the world working, connected and informed. As a result, the research we have conducted shows that communication service providers (CSPs) have increased the trust consumers and businesses place in them. CSPs have asserted their relevance and regained eminence as customers recognize that the services they provide enable their economic and social well-being.

In this paper, we address the global impact of the COVID-19 pandemic on consumers and businesses, key considerations for communications industry leaders and, crucially, how CSPs should use the crisis as an opportunity for re-invention by building on their platform of trust and regained eminence to offer consumers and business the services they need while strengthening culture and digital workforce.

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What we think

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Capabilities

Network Services

Accelerate 5G rollout, achieve ultra-lean legacy network management, launch new software-driven network services.

5G Acceleration Services

A comprehensive set of capabilities to accelerate your evolution to 5G networks and services.

Applied Intelligence

Bringing applied intelligence to life by combining AI with industry know-how.

Cybersecurity services

We provide next-gen cybersecurity services that protect your entire business, from the inside out.

Customer Insight & Growth

Create a personalized platform, powered by smart tech, to drive seamless experiences across channels.

Cloud Services

Our full spectrum of digital, analytics and enterprise cloud services to stay ahead of the competition.

Intelligent Advertising Services

Accenture's comprehensive intelligent advertising services can help you grow your advertising business effectively.

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Case studies

Redefining how the world connects

Redefining how the world connects

Accenture helps Rakuten Mobile build the world’s first fully virtualized cloud-native telecommunication network.

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The transition to technology driven telco accelerates

The transition to technology driven telco accelerates

Vodafone partnered with Accenture to transform their global finance organization and deliver one of the largest migrations in SAP’s history.

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TELUS customers take control of their home Wi-Fi

TELUS customers take control of their home Wi-Fi

Helping customers self-serve and personalize their in-home connectivity provides a new path to growth.

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Intelligence at work for all

Intelligence at work for all

Explore how automation helps stakeholders and improves workers' lives.

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Communications

Accelerating the 5G future of business

The possibilities sound endless – but what do businesses actually expect from next generation connectivity?

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Awards & recognition

Recognized by Global Telecoms Awards

Accenture and Swisscom shortlisted for GLOTEL award

2019 Recognition

Recognized by Global Telecoms Awards

Accenture and O2 shortlisted for GLOTEL award

2019 Recognition

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Communications Industry news

Learn more about Accenture Communications in the news.

Accenture acquires Arca to bolster its 5G network capabilities

Acquisition enhances Accenture’s ability to drive comprehensive transformation across 5G deployment and network operations.

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Accenture named a leader in IT services for CSPs by leading research firm for ninth consecutive year

Latest Gartner Magic Quadrant report positions Accenture highest for ability to execute and completeness of vision.

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Accenture and AT&T bring mobile connectivity to Phillips 66 with private cellular network

The solution will lay the foundation for potential future 5G use cases, including support for Industrial Internet of Things and low latency applications.

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Communications Service Providers hold the key to unlock the Future Home ecosystem, according to new book from Accenture

“The Future Home in the 5G Era” provides a roadmap for companies eager to make connected living a reality at a time when we need it most.

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