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Natural Language Understanding solutions & services

Are you getting value from your unstructured data?

Article: Unlocking value from unstructured data

Extracting insights from unstructured data has been difficult. But with natural language processing and machine learning, this is changing fast.

Natural Language Understanding systems in action

Question answering systems

Enable intelligent enterprise search and connect employees to business data and relevant resources

Business chatbots and customer support portals

Provide automated answers to high-volume, low-complexity questions and reroute requests, helping reduce support costs

E-commerce product recommendations

Improve search relevancy, provide targeted responses, and deliver personalized results based on query intent


Extract entities from research and trials reports to automate manual effort and discover insights


Automatically match jobs to candidates to improve recruiters’ productivity, increase fill rates, and reduce time to fill

Natural resources exploration

Extract information from highly unstructured content, such as reports, maps, notes, etc.

Compliance and risk management

Interpret financial and compliance documents to identify risk, fraud, and non-compliance “red flags”

Legal contract analysis

Interpret contract documents to identify “red flags” or breach of contract

NLU consulting and implementation services

Saga Natural Language Understanding (NLU) Framework

Search & Content Analytics blog

Our leaders

John Matchette

Senior Managing Director – Strategy and Consulting, Supply Chain and Operations, Data and AI Solutions Lead

Paul Nelson​

Innovation Lead – Accenture Applied Intelligence


Search and Content Analytics

Unlock the value in unstructured data – text, images, voice – with search, analytics, NLP, and machine learning.

Accenture Applied Intelligence

Make your AI vision a reality by knowing where to start and how to scale. A strong strategy is key to making the right investments for transformation.

Data and Analytics Services

AI is only as smart as the insights that fuel it. We can help you unlock powerful analytics insights by tapping into data you didn't know you had.