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Accenture Case Insight Solution (ACIS)

Accenture Case Insight Solution (ACIS) helps keep children safe and families stable. How? By shining a light on risks and opportunities and empowering caseworkers to make better decisions.

The right capabilities with the right function

Extensive child welfare case management model

Capture even the most complex scenarios and situations

Flexible alignment with multiple practice models

Update workflows, pages, fields and forms without writing any code

Dynamic workflows, forms and reports

Make data entry faster and more efficiency

Electronic signature and document management

Shift toward paperless processes withintegrated eSignature and documentmanagement features

Artificial Intelligence

Give staff critical insights to help them make better and faster decisions

Secure cloud hosting and external-facing portals

Have 24-hour access and federally compliant storage solutions

We asked. You answered. We listened.

Collaboration with Fostering Media Connections


Child welfare: How do we get upstream?

What we think

Collaborative supervision in child welfare

Kara Wente, State of Ohio explains their collaborative model for a state-supervised, county-administered child welfare system.

NCDHHS: Focusing on family well-being

Susan Gale Perry, North Carolina HHS, discusses the reorganization around health equity and whole-person health.

Platforms for change: Four lessons from COVID-19

The pandemic functioned as a massive stress test for configurable platforms, and these solutions proved they can deliver.

Moving to a modern CWIS is more than a technological challenge. It also requires an investment in managing change among the child welfare workforce and ecosystem.

Our leaders

Molly Tierney

Managing Director – Public Service, Child Welfare, North America

Ryan Powell

Managing Director – Salesforce Business Group, Global Innovation, North America Public Service Lead