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Case Study

Boots: Prescription for success

Boots, the UK’s leading pharmacy-led health and beauty retailer, grows its online prescription market share with an enhanced patient experience.

Call for change

"We wanted to transform, but didn't have the right skills within the organization. We partnered with Accenture to help us on this journey, bring in the right skills and knowledge, so we could improve and deliver a new, market leading proposition."

— Stephen Watkins, Managing Director – Boots Ireland

When tech meets human ingenuity

A valuable difference

"Partnering with Accenture has been a truly transformational experience that helped to change Boots from the inside out. It has been great to see both teams coming together to make a difference to our customers and patients."

— Stephen Watkins, Managing Director – Boots Ireland
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