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The age of (r)evolution: the metaverse opportunity for CSPs

October 25, 2022 5-MINUTE READ


In brief

Making the metaverse


Projected metaverse-driven data consumption over the next 10 years

Communications Service Providers (CSPs) can seize the once-in-a-generation opportunity the metaverse offers by helping to shape its evolution.

Understanding the use cases and what they mean for CSPs


messages are exchanged daily on the metaverse platform, Roblox.


reduction in production planning by BMW with 31+ metaverse factories.


Accenture employees onboarded through our Nth floor.

While some metaverse use cases can ride on current networks, the expansive metaverse experiences of tomorrow cannot be delivered at scale on today’s infrastructure. This creates an opportunity for CSPs to differentiate their networks' capabilities.

End-to-end connectivity performance

Future experience in the metaverse will require high quality connectivity as a fundamental feature; CSPs can start preparing their networks today.

Network as a platform

A strong connectivity foundation for the metaverse will require CSPs to expand and enhance everything: core OSS/BSS, orchestration, security, marketplaces, intelligence, etc.

Ecosystems partnerships

Connectivity for the metaverse cannot be delivered independently; it will take collaboration across multiple industries to realize its full potential. It requires a new type of ecosystem.

Network products

CSPs can start exploring enhancements in (QoS), service tiers, network slicing and edge services, etc. These, with Web 3.0 tech, will build new use cases, solutions and products.

The rest will happen, whether CSPs are ready - or not - to seize the opportunities.

Meet the team

Brian Smyth

Managing Director – Communications & Media, Innovation

Jefferson Wang

Senior Managing Director – Global Technology Convergence Lead

Sergio Pareja

Senior Manager – Business Strategy, Comms & Media

Evan Kaverman

Senior Manager – Technology Consulting, Cloud First Networks

Twyla Hartnell

Innovation Lead Communications & Media – The Dock