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Mindsets matter: Are your leaders on board?

September 28, 2021

In brief

The rules of survival mode no longer apply


More than 80% of managers say that COVID-19 has impacted the way they think about work in general and their attitude toward their companies’ leadership.2

Employee mindsets have shifted


A shocking 95% of workers are looking at changing jobs.


A full 92% of workers say they are willing to change careers.

Stop informing. Start enlisting

Want to get leaders on board? Know the 4 transformation mindsets

Business Operators focus on business first. They are nearly equally found in upper and middle management (42% versus 43%).

People Champions put people first. More than a quarter of upper managers and 30% of middle managers react to change initiatives by considering the effect on colleagues rather than the company.

Change Resistors have been there, done that, leaving them with a jaded view about transformations. About one in five upper managers are change resistant; 14% of middle managers also fall into this category.

Disaffected are not confident in leadership or their direction. Upper managers (13%) and middle management fall into this category (12%).

Giving employees a voice in transformation

About the Authors

Bill Theofilou

Strategy Advisor


Professor of Management Practice – Harvard Business School


Managing Director – Talent & Organization, Operating Model & Organizational Design

Martha Cotton

Global Co-Lead – Fjord, Part of Accenture Song

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