Reimagining insurance operations
Helping you harness the power of human + machine to establish resilient operations to future-ready your business
What we do
We transform your insurance operations into a digital, cost-efficient, agile operating model that helps you:
Drive sustainable growth
- Increase speed to market on new product launches by up to 60%
- Increase back office processing productivity by 15-20% through the use of automation
Redefine customer experience
- Create personalized and digital customer interactions
- Unlock customer value through data driven insights
- Shift up to 40% of transactions to self service
Accelerate the innovation agenda
- Scale vision by combining intelligent technologies and insurance talent with next-generation skills
- Improve decision making by using the right resource at the right time
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Our services
Our human-machine operating engine, SynOps, leverages an extensive collection of tools, technology, and experts - tailored for your unique needs.
Employee Benefits
Group and Voluntary Benefits
- Quote and proposal
- End-to-end administration
- Claims
- Absence
- Customer service
Life and Annuity
- New business
- Policy administration
- Payouts
- Claims
- Customer service
Property and Casualty
Personal and Commercial
- New business
- Policy administration
- Claims
- Customer service
Retirement Services
- New business
- Membership
- Contributions
- Asset management
- Withdrawals
- Record Keeping
- Accounting
- Customer service
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What we think
Step inside our San Antonio center to explore and see our people deliver business outcomes.
The human and business impact of the coronavirus on Insurance Carriers is greater than previous pandemics and economic shocks.
Many risk management challenges are taking on a new urgency in today’s climate of fast-paced change.
Case studies
European insurer taps into analytics, automation and expert talent to boost customer satisfaction.
Becoming a customer-centric, more productive insurance company requires a new way of working.
Leading global insurer, Generali, to create a roadmap for profitable growth in Asian markets.
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Awards & recognition
Top industry analysts believe Accenture’s innovation-led approach helps clients reimagine the role of Insurance Operations.
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Connect with us
Read our blog
How organizations are reinventing their business with Intelligent Operations
Follow us on Twitter
Join the conversation.
Explore careers
We're looking for innovators to deliver continuous, rapid-fire innovation and new business capabilities at Accenture Operations.
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Capabilities
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