Unlock sustainable business growth
Achieve outcomes faster and free up your people for more meaningful work by moving to intelligent global business service operations.
We help you accelerate the transformation of your retained, captive or traditional shared services organization by moving to intelligent operations for global business services (IGBS)—powered by data, intelligent technologies and talent.
Increase operational efficiencies, deliver real-time business insights and optimize cost of goods sold (COGS) and selling general and administrative (SG&A) expenses.
Accelerate the integration of emerging digital technologies and human talent.
Introduce best-of-breed practices, industry benchmarks, and access to industry and process experts.
Gain more robust control and compliance capabilities.
Create a workforce culture that continually learns, optimizes and innovates.
Research shows that future-ready organizations are 1.7x more efficient and 2.8X more profitable.
Being future-ready requires a flexible operating model—one that aligns technology, talent, data and processes with business strategy. Organizations that are data-driven, AI-powered and digital can work smarter, scale faster, be more productive and stimulate new value across the enterprise.
SynOps introduces human+machine innovation to accelerate the move to an intelligent operating model by helping GBS leaders leverage the power of data, applied intelligence, technology, and talent. It draws on innovative digital technologies, processes and industry expertise from multiple sources to deliver real-time, actionable insights. Workforce capacity is released to work on more value-added activities—resulting in higher employee engagement, retention, and value delivered back to the organization.
Regardless of your starting point, each journey to IGBS is unique. Our end-to-end services and underlying framework allow you to scale faster and realize benefits 60% sooner than traditional shared services models.