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Adobe Experience Platform (AEP) Architect
Job Description
WHO WE ARE:
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song
There will never be a typical day at Accenture Song, but that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space. Here’s a snapshot of your responsibilities:
THE WORK:
We are seeking a highly skilled and experienced AEP Architect with expertise in Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), and Offer Decisioning Engine (ODE) to join our team. The successful candidate will be responsible for designing and implementing solutions that leverage the Adobe Experience Platform (AEP) to drive personalized customer experiences, insights-driven decision-making, and real-time offer management. This role requires a deep understanding of data architecture, integration, analytics, and the ability to work collaboratively with cross-functional teams to implement cross-channel marketing strategies.
Design and implement robust architectures for AEP, integrating AJO, CJA, and ODE to support personalized marketing strategies, customer journey analytics, and real-time offer management.
Lead the technical aspects of Adobe solution implementations, including data modeling, data ingestion, and activation processes across channels.
Integrate AJO with external activation platforms, ensuring cohesive messaging and engagement strategies across digital advertising, email marketing, social media, and CRM systems.
Collaborate with marketing, analytics, and IT teams to ensure Adobe solutions meet business requirements and are aligned with company objectives.
Develop and maintain a deep understanding of AEP, AJO, CJA, and ODE capabilities, staying updated with new features and best practices.
Provide technical leadership and mentorship to team members, fostering a culture of innovation and continuous improvement.
Manage the end-to-end lifecycle of Adobe projects, from requirement gathering to solution design, implementation, and post-launch support.
Ensure data privacy and compliance standards are met within the Adobe ecosystem.
Troubleshoot and resolve complex technical issues related to Adobe implementations.
Qualifications
HERE’S WHAT YOU NEED:
Bachelor's degree or equivalent (minimum 12 years) work experience.
10+ years experience in data architecture, integration, API management, and cross-platform activation.
10+ years experience and a strong understanding of marketing technologies, digital analytics, customer data platforms, and cross-channel marketing strategies.
Proven experience as an AEP Architect or similar role, with a strong portfolio of successful Adobe implementations.
Ideally, in-depth knowledge of Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), and Offer Decisioning Engine (ODE).
Excellent problem-solving, communication, and project management skills.
Ideally, certifications in Adobe Experience Platform, Adobe Journey Optimizer, Customer Journey Analytics, and/or Offer Decisioning Engine are highly desirable.
English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
BONUS POINTS IF:
Certifications with relevant digital marketing tools.
Experience with machine learning technology
Solid understanding of data security/privacy best practices
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired in British Columbia as set forth below.
Information on benefits is here.
Role Location Annual Salary Range
British Columbia $117,200 to $248,100
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Locations
Alberta - Calgary, British Columbia - Vancouver, Ontario - Ottawa, Ontario - Toronto, Quebec - Montreal
