Job Description

We Are:

Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

 

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Toronto, Ottawa, Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision.

 

Job Description:

We are looking for a highly effective Delivery Lead to join our team. An individual filling this role will be responsible for the overall success of software and product delivery, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, experience design, and technology disciplines. Candidates should enjoy interacting with clients in settings ranging from pre-sales to delivery and maintenance.

 

 

The work:

  • Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale software and digital product solutions
  • Develops strong working relationships with the sr. management team and identifies follow-on project opportunities
  • Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
  • Communicate project status to all stakeholders (internal and external), work to resolve issues and problems, proactively identify project risks and make recommendations for resolution to ensure project success
  • Manages day to day on-shore and off-shore project teams during the project lifecycle
  • Manages the project ideation, gathering the high level business requirements, defining the detailed requirements and process into epics and stories
  • Interacts with client stakeholders for business justification, funding, scope and timeline
  • Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
  • Manage client relationship and expectations throughout project lifecycle
  • Act as Scrum Master overseeing daily standups, sprint planning, demos, retrospectives, etc
  • Help develop and maintain core team processes
  • Prepare roadmap reports for projects to both team members and client

 

Read more of the job description


Qualifications

Here’s what you need:

  • Must be fluently bilingual in French and English
  • 4+ years of project management experience, building technology solutions in a variety of different styles (Agile, Waterfall, etc.) through the software development lifecycle
  • 1+ years’ experience managing teams of 4-10 developers and designers
  • Bachelor's degree or equivalent (minimum 12 years) work experience

Bonus points if:

  • Previous experience interfacing with clients in consulting environment
  • Well-versed in Agile process
  • Experience forecasting and managing project budgets
  • Background in digital project management working on campaigns from initial briefing to delivery
  • Creative flair and innovative approach

 

Our Commitment to Inclusion & Diversity

At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

It is currently our objective to assign our people to work near where they live.  However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.

Job candidates are not required to disclose any offence for which a pardon has been granted.

 

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email.

Other Employment Statements

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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