Job Description

Accenture’s unique ability to combine deep Security expertise across Strategy, Technology and Operations means that it can offer clients an enterprise-wide security program to predict, protect, detect, and respond to threats in an industry specific context.

As part of Accenture’s Managed Security Services we manage, maintain and enhance global cybersecurity operations’ capabilities to detect, proactively hunt for and respond to advanced cyberattacks. Specific offerings include security monitoring; threat intelligence; managed detection & response (MDR); security tools & infrastructure management; managed hunting & response; and vulnerability management.

Responsibilities:
•    Will facilitate incident management meetings and lead coordination activities associated with incident management

Will review ticket queues and make sure tickets are appropriately assigned

Will periodically review incident playbooks and revise them for accuracy and completeness

Will play a key role in managing client relationships
•    Will ensure compliance with SLAs as well as relevant process and procedures and will play an active   role in continually improving them
•    Will compile and present reports to the client
•    Will coach and mentor more junior resources.

•    Will perform back up activities for security operations manager appropriate resolution of incidents
 

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Qualifications

Qualifications - External

Basic Qualifications:
•    Experience leading and managing security operations teams
•    Excellent incident management skills and ability to provide guidance and direction to technology teams

Experience preparing reports, dashboards and documentation 
•    Excellent communication (written and oral) and client relationship management skills
•    Strong experience with security platforms for analysis of incidents and events
•    6+ years of experience managing incidents

  • 3+ years of experience working with security tools performing deployment, configuration, and maintaining operations, content development
    •    3+ years of experience working with security tools administration (e.g. firewalls, IDS, end-point protection, content filtering, IAM, DLP)
    •    3+ years of experience working with security operations capabilities (e.g. incident response, security infrastructure management or monitoring services)
    •    Proven ability to work creatively and analytically in a problem-solving, high pressure environment
  • CISSP is preferred

Locations

Ontario - Toronto,Quebec - Montreal

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email.

Other Employment Statements

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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