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Fjord Account Strategy Lead

Job Location: Ontario - Toronto

Regional Description: Canada

Job Number: 00596165


- Job description

At Fjord, Account Strategy is crucial to our success as a company, and defines the work we do. Our Account Strategists are the face of Fjord's story and offering, and devise how our capabilities can profoundly impact client business.

The Account Strategy Lead is responsible for providing both strategic and tactical leadership for a portfolio of business comprised of regional priority client accounts.  

The Account Strategy Lead is the continuous thread from opportunity generation through to delivery and beyond. They are responsible for identifying and maintaining a target account list and account plans for target accounts in addition to building and deepening relationships with the client and client account teams to broaden and continue the dialogue. 

This is your opportunity to be part of a team that is creating positive impact for our clients and the world by creating products and services that people love.

As a team, we:
  • Pursue business opportunities that reflect Fjord's strengths.
  • Collaborate with clients and cross-functional teams to align business needs with solutions.
  • Seek opportunities and relationships that leverage our problem-solving capabilities.
As an Account Strategy Lead, you are responsible for:
  • Growth
  • Identify and grow network within Accenture
  • Foster positive relationships with clients as the primary point of contact for project sponsorship/client executives within Fjord
  • Evolves from one-off individual projects into long-term programs
  • Work with Go To Market teams to generate new business
  • Prepare account plans, pipeline reports, and opportunity briefs
  • Assists in developing solution for opportunities
  • Leads and facilitates client and industry thought leadership
  • Delivery
  • Advocate for client and account team objectives 
  • Own knowledge of overall client business objectives, and how the project fits into their overall objectives 
  • Bring continuity to the sales and program management process
  • Address customer issues with speed and efficiency
  • Provides account-level communication and overall governance
  • Track and communicate account-level risks
Working together, we will:
  • Have specific opportunities to use our craft to make a difference in people’s lives.
  • Engage in ongoing activities that enable us to learn, practice, and evolve our discipline.
  • Collaborate on products and services that change the way our clients do business.
Your experience: 
  • 7–10 years of strategy and account management, preferably at an agency or design consultancy.
  • Bachelor’s degree or equivalent experience in a related field preferred. 
We are a family of Fjordians. Our living culture and borderless playground provide us with space to thrive, following simple core values that inform everything we do. Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do.  

Thanks to a unique partnership with Accenture, we’re able to do work that changes the world, and we’re always looking for kindred spirits.

Our Account Strategist fuel our studios and guide the quality of the work we produce. At Fjord, Account Strategy is the cornerstone and the catalyst for products and services that change the world.

Join a team that is curious, creative, driven by empathy, and relentless in our pursuit of impactful design.

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.   Accenture is committed to providing employment opportunities to current or former members of the armed forces.
We are committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons of aboriginal descent to apply.

It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve our clients our employees must be available to travel when needed.

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