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Testing Tools Governance & Support Specialist

Job Location: Quebec - Montreal

Regional Description: Canada

Job Number: 00564063


- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 384,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.


Software Development professionals work across the Service Delivery Lifecycle to analyze, design, build, test, implement and/or maintain multiple system components or applications for Accenture or our clients. 

Job Description

Testing professionals utilize Accenture delivery assets to plan and implement testing and quality assurance initiatives to ensure solution quality before deployment.


Functional Testing professionals apply Accenture methods and other assessment procedures to make sure a system executes all the functions (processes, commands, integrations, security, etc.) included in the design specifications.


A professional at this position level within Accenture has the following responsibilities:

  • Adapts existing methods and procedures to create alternative solutions to moderately complex problems.
  • Understands the strategic direction set by senior management as it relates to team goals.
  • Uses own judgment to determines optimal solution to recommend.
  • Primary upward interaction is with direct supervisor or teams leads. 
  • Generally interacts with peers and/or management levels at a client and/or within Accenture.
  • Determines methods and procedures on new assignments with minimal guidance.
  • Decisions often impact the team in which they reside and occasionally impact other teams.
  • Manages medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.
  • Assist in operationalize the test tools after procurement.
  • Scheduling training with the tool vendors as required.
  • Work with vendors to resolve tool defects that impacts Enable.
  • Ensure user documentation for the tools are available on Confluence for the user community.
  • Work with Workstream scrum teams to ensure traceability in JIRA from requirements to user stories to test results.
  • Collaborate with Workstream Test Leads to produce test metrics.
  • Produce metrics to track the penetration of the test tools (ex: automation penetration, unit testing coverage).
Basic Qualifications
  • Deep understanding of JIRA or similar type Agile Tools
  • Demonstrated understanding of Test Management tools like HP ALM
  • Demonstrated understanding of test methodologies
Professional Skill Requirements
  • Proven ability to build, manage and foster a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Desire to work in an information systems environment
  • Excellent communication (written and oral) and interpersonal skills
  • Excellent leadership and management skills
Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.   Accenture is committed to providing employment opportunities to current or former members of the armed forces.
We are committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons of aboriginal descent to apply. 

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