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Location Workplace Specialist

Job Location: Quebec - Montreal

Regional Description: Canada

Job Number: 00557392

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- Job description

Be the engine that powers Accenture, a $30 billion company that provides consulting and outsourcing services to more than 40 industries--including 89 of the FORTUNE 100, and governments around the world. Our Corporate Functions people offer the essential expertise that enables our more than 442,000 employees to deliver high performance to our clients. Whether you work directly with clients or manage important internal initiatives and efforts, you'll find amazing opportunities to make a measurable difference. Build a career at a company that can take you anywhere-join the Accenture Adventure.


Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accenture's workplace as a robust business function leveraging Accenture's business and technology strategies.


Job Description


The Workplace Solutions Location Lead is accountable for the supervision and delivery of various office support services within area of responsibility.  The Workplace Solutions Location Lead is responsible for the service quality and productivity of their staff via feedback and direct observation.  Where applicable, the Location Lead manages contracts and relationships with external vendors and/or commodities.


Key Responsibilities:

  • Accountable for the day-to-day implementation, delivery and quality of various office support services for a specific location or function
  • Manage resources to ensure the delivery service levels are achieved.
  • Manage positive relationships with all internal and external customers/vendors and independently resolve escalated issues
  • Manage office space according to Workplace Solutions and Real Estate Strategies
  • Manage Security and Environment
  • Monitor quality and productivity of staff via feedback and direct observation.
  • Responsible for people management processes to include career counseling, performance management, training development needs and disciplinary action when necessary in accordance with local legislations and rules.
  • Supervise and evaluate work of team members.
  • Provide team building, employee recognition and motivational activities
  • Provide input into headcount and direct non-payroll plans.
  • Monitor budgets, report variances and recommend corrective action.
  • Review and approve payment requests and vendor invoices as necessary.
  • Participate in local, national and global special projects; act as change agent for local implementations.
  • Participate in recruiting activities and induction programs as necessary.
  • Manage contract relationships with external service providers.
  • Review and improve service processes to optimize local service delivery.
  • Provide data on operational effectiveness to management as needed.
  • Monitor attendance and verify Time Reports.
  • May be single point of contact for Workplace in a specific location.

 

Basic Qualifications 

  • College diploma
  • 3- 5 years in managing an office space environment
  • Must have supervisory skills of managing a team of 5 plus
  • French/English Bilingual

 Professional Skill Requirements

  • Proven success in contributing to a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Desire to work in an information systems environment
  • Excellent leadership, communication (written and oral) and interpersonal skills
  • Demonstrated leadership in professional setting; either military or civilian   
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian

 

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.   Accenture is committed to providing employment opportunities to current or former members of the armed forces.
           
We are committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons of aboriginal descent to apply.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

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