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What banks can do to grow their treasury business

August 29, 2022 5-MINUTE READ


In brief

New competition and evolving customer expectations

The arrival of API-enabled solutions and fit-for-purpose fintech capabilities is likely to alter the composition of treasury management products and services revenue pools. This will influence bank strategies for years to come.

Banks should not be complacent

Why are bank customers considering the move to a fintech for treasury services?

Flex offerings and experiences to customer needs

Customize your offerings and experiences to meet customer needs in their preferred environments.

Focus on value-added services

Banks that offer an ecosystem of services like real-time visibility in portals, analytics tools, and forecasting stand out from competitors.

Optimize pricing

Pricing structure and transparency are critical, as cost is a primary reason banks switch to fintechs.

Empower treasury management talent

Customers prefer human engagement with treasury solutions – don't forget it is still a people business.

59% of survey respondents are aware that fintech providers offer treasury services that could reduce their reliance on existing banking partners.


Timothy O'Donnell

Managing Director – Payments, US Northeast

Jake Horne

Director – Consulting, Banking

Brian Rutland

Director – Strategy, Banking

Tom Skomba

Director – Strategy, Banking


Jared Rorrer

Managing Director – Global Commercial Banking and North America Banking Lead