What Accenture did
Accenture’s decision model incorporates numerous downstream impacts – retraining needs, inventory costs, knock-on changes to other parts and more – ensuring technicians make more informed decisions and avoid potentially costly and disruptive choices.
People and culture
Labor and material cost savings through customer service analytics co-innovation workshops.
Corrective maintenance savings by reducing service parts costs.
Inventory reduction by reducing supplier lead times.
Profit and loss (P&L) impact through inventory planning models.
Reverse supply chain inventory reduction.
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