Contract Associate Manager
About Accenture
Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at www.accenture.com.
Career Level: 8
Role: Sales & Delivery - Contract Management
Talent Segment: Legal and Commercial
At Accenture, we are modern contract managers — commercially driven, technology-enabled, and focused on delivering measurable value for our clients and our business.
Our Contract Management team is a strategic discipline at the intersection of commercial insight, risk management, client relationships, and business value creation. We do more than manage contractual obligations: we shape decisions, anticipate challenges, protect value, and drive successful outcomes across the contract lifecycle.
Working closely with business leadership, corporate functions, and client stakeholders, Contract Managers play a critical role in navigating complexity and translating contractual frameworks into practical business solutions. We integrate digital transformation, AI-enabled solutions, analytics, and automation into how we work. Our teams apply continuous learning to improve efficiency, identify emerging risks and opportunities, and focus effort where it has the greatest impact.
From deal shaping and negotiation support to governance, change management, and issue resolution, our focus is on enabling data-informed decisions and delivering sustainable value to our stakeholders with confidence.
Equal Employment Opportunity Statement:
We are an equal opportunity employer. We have an unwavering commitment to equality for all. Together, we are acting, we are leading, and we will drive change across the globe.
JOB SUMMARY:
Modern Contract Manager • Technology-enabled, data-led, value-protecting
The CM Associate Manager guides and often leads CM activity across projects and accounts as a steward of sustainable commercial value using technology, AI and data to protect margin, surface risk early and guide sound decisions. The role combines hands-on delivery with growing leadership, coaching others, owning governance moments and building trusted stakeholder relationships.
KEY RESPONSIBILITIES:
1. Guide and lead CM across accounts — Lead industry-standard CM activity across one or more projects or accounts within a technology-enabled framework, ensuring alignment to standard Contract Management processes, obligations and commercial objectives.
2. Protect value — Protect margin and identify commercial opportunities; use tools and data to focus effort where it matters most.
3. Own risk identification and mitigation — Enable identification, assessment, escalation and mitigation of contractual, commercial and operational risk across the contract lifecycle.
4. Lead a technology- and data-led approach — Champion usage of data insights and AI-enabled tools across the full contract lifecycle; actively adopt new tools and ways of working to deliver measurable impact.
5. Establish an impactful governance role — Apply structured governance — performance monitoring, dependency tracking, change control -- and take a visible, impactful role surfacing and escalating risk early.
6. Translate contract into clear guidance — Turn contractual and commercial positions into clear, actionable guidance that supports sound client and internal decisions.
7. Engage in pre-award activity — Contribute deal-shaping advisory, drafting, review and negotiation support on contract documents, including subcontracts and NDAs, alongside legal, finance, and business stakeholders.
8. Develop others and build relationships — Mentor and provide day-to-day direction to junior resources and build trusted stakeholder relationships.
RELATIONSHIPS:
Supervises / Directs:
· junior CM resources or team members on day-to-day contract management activities, where applicable.
External:
· Client contract management, procurement, commercial and business contacts.
Internal:
· Account teams, legal, finance, delivery teams, sales and CM managers.
QUALIFICATIONS:
Commercial & Leadership
• Experience supporting account governance, contract reporting or performance management in complex or multi-stakeholder environments.
• Experience mentoring or directing junior resources and supporting pre-award deal activity, negotiations or proposals.
• Comfortable working across cross-cultural teams and time zones.
Technology & Growth
• Familiarity with AI-enabled tools and solutions; adopts and applies new technology to improve efficiency and outcomes.
• Evidence of a continuous-learning mindset. Professional membership (e.g. WorldCC, NCMA) a plus.
KNOWLEDGE AND SKILL REQUIREMENTS:
· Minimum 5 years* of relevant experience in contract or commercial management; bachelor's degree or equivalent experience.
· Experience owning contract lifecycle activity — drafting, review, risk identification and governance support; negotiates and communicates clearly with stakeholders.
*Subject to local market hiring practices;
BEHAVIOURS AND ATTRIBUTES:
· Demonstrates respect for individuals regardless of gender, race, ethnicity, religion, belief, age, disability, culture, social status or sexuality; supports an inclusive team environment.
· Builds trust by delivering quality work, following through on commitments and escalating early when needed.
· Collaborative team lead; communicates clearly and translates contract positions into practical guidance.
· Demonstrates ownership, curiosity and openness to feedback; actively adopts new tools and ways of working.
WORK REQUIREMENTS:
· Some travel may be required.
ADDITIONAL DESIRABLE CRITERIA:
· Not Applicable
PERMANENT TRANSFER REQUIREMENTS [For Internal Applicants]:
· Not Applicable
Equal Employment Opportunity Statement for Australia and New Zealand:
At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.
We encourage applications from all people with the relevant skillset, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to exectalent@accenture.com or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).
Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.
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QUALIFICATIONS:
Education:
· Bachelor’s degree required.
Membership:
· Member of World Commerce and Contracting (previously International Association for Contract and Commercial Management (IACCM)) or National Contract Management Association (NCMA) and/ or professional certification considered a plus.
KNOWLEDGE AND SKILL REQUIREMENTS:
· Experience and demonstrated capability in conducting and supervising investigations (including compliance-related investigations, employment investigations, and governmental investigations) and in drafting confidential reports and advising senior leadership on such risks.
· In-depth knowledge of local ethical/conduct/compliance-related risks, employee rights and obligations, and related laws
· Extensive experience in employee relations and workplace investigations
· Minimum 5 yrs. relevant experience in contract management
· Able to collaborate and communicate effectively with client executives at all levels of the organization
· Basic understanding of commercial contracting regulations and principles, subcontracting practices; and commercial contracting terms and conditions.
BEHAVIOURS AND ATTRIBUTES:
· Open to work with and understand cross-cultures and locations throughout the Accenture global organization.
· Understand the value of diversity and recognize the strengths that different styles, innovative perspectives and experiences bring to Accenture.
· Demonstrate inclusion and respect for all individuals regardless of gender, race, ethnicity, religion, belief, age, disability, culture, social status and/or sexuality.
· Leader as well as team player, collaborative and persuasive; able to work well with executives and non-executives
WORK REQUIREMENTS:
· Some travel may be required.
ADDITIONAL DESIRABLE CRITERIA:
· Not Applicable
PERMANENT TRANSFER REQUIREMENTS [For Internal Applicants]:
· Not Applicable
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Equal Employment Opportunity Statement for Australia and New Zealand
At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.
Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to exectalent@accenture.com or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).
To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.