Payroll Team Lead – Global Payroll
Payroll Team Leader – Global Payroll
Location: India
Employment Type: Full-time
Role Summary
We are seeking an experienced Payroll Team Leader to support and oversee the end-to-end processing of payroll within a global shared services and operating model. The role will focus on ensuring accurate, compliant, and timely payroll processing delivery, while providing day-to-day leadership and guidance to a team and working closely with internal payroll teams, internal partners, and external vendors.
Key Responsibilities
• Oversee and support end-to-end payroll processing as per defined service calendars, ensuring timely delivery and adherence to SLAs.
• Lead payroll control activities including data validation, reconciliations, variance analysis, and post-payroll checks; ensure issues are logged, tracked, and resolved.
• Review and support processing of payroll inputs including new hires, leavers, salary changes, bonuses, overtime, deductions, and statutory elements.
• Act as an escalation point for payroll queries and data issues; liaise with internal partners and employees to drive resolution.
• Coordinate with external payroll vendors to support accurate payroll delivery, issue resolution, and service performance tracking.
• Oversee post payroll reporting activities and ensure reporting accuracy and timeliness.
• Ensure payroll processing aligns with internal controls, audit requirements, and regional governance standards; support audit requests and evidence gathering.
• Maintain and review payroll process documentation, standard operating procedures (SOPs) and knowledge transfer materials; ensure the team follows documented processes.
• Support payroll transition, stabilisation, and continuous improvement initiatives; identify opportunities to improve accuracy, controls, and efficiency.
• Provide day-to-day guidance, workload prioritisation, and coaching to team members to meet delivery timelines and quality standards.
Preferable Experience & Skills
• 6–8+ years’ experience supporting payroll processing, ideally within global payroll environments; prior experience in leading or supervising a team is preferred.
• Strong understanding of payroll fundamentals (gross-to-net, statutory deductions, payroll controls) and control/audit readiness.
• Experience with enterprise payroll systems and vendor-supported payroll delivery models.
• Proficient Microsoft Excel skills and strong analytical capability.
• Strong attention to detail and ability to manage strict payroll deadlines across multiple priorities.
• Excellent written and verbal communication skills in English, with ability to manage stakeholders and escalations.
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