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Marketing Advisory & Customer Technology (MACT) Analyst – Early Careers

Mgmt Consulting Analyst | Early Career | Full time
Job No. R00316558 | Multiple Locations
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Who We Are:

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com  

Job Description:

Not everyone fits neatly into “marketing” or “technology.”
Some people are more interested in how a brand promise actually gets delivered — how customer experiences are designed, built, and brought to life through systems, data, and teams.
That’s where Marketing Advisory & Customer Technology (MACT) sits.
As a MACT Early Careers Analyst, you’ll work at the intersection of marketing, customer experience, and technology. You’ll be part of delivery teams helping organisations translate ideas into real, working customer experiences — across platforms, channels, and data.
This role is designed to give you early exposure to client work, while building a broad foundation across different types of delivery. Over time, you’ll have the opportunity to explore different areas and start shaping where you want to specialise.

What You’ll Do:

You’ll be embedded within delivery teams, contributing to real client work from early on. Your responsibilities may include:
  • Supporting the build and execution of customer communications (e.g. eDMs)

  • Assisting with audience segmentation and targeting using customer data

  • Contributing to the design and implementation of customer journeys (in-platform or across digital touchpoints)

  • Analysing data to generate insights that inform customer and marketing decisions

  • Collaborating with cross-functional teams across marketing, technology, and delivery

  • Managing defined pieces of work, with support, and progressively building toward independent ownership

As you grow in the role, you’ll be expected to take on repeatable work independently, communicate progress clearly, and proactively raise risks or issues to your team lead.

Join Us and Make a Difference:

At Accenture, we believe the most impactful work happens when strategy, technology, and human experience come together.
As a MACT Analyst, you’ll help shape how organisations connect with their customers — not just in theory, but in execution. You’ll work on real problems, build practical skills, and develop a clearer sense of where you want to take your career

What We’re Looking For:

We’re less focused on what tools you’ve used, and more interested in how you think, learn, and work with others.
Capabilities (What matters most):
  • A genuine eagerness to learn, including openness to feedback and continuous improvement
  • Clear and structured communication, particularly when working with stakeholders
  • An interest in both people and technology — and how they come together to create meaningful experiences
  • A collaborative mindset, with a desire to grow both individually and as part of a team
  • An emerging ability to break down complex problems into manageable components (or a willingness to learn how)
Experience & Exposure (Nice to have):
  • Familiarity with tools such as Microsoft Word, PowerPoint, Excel, and Outlook
  • Exposure to collaboration or ticketing tools (e.g. Jira, Trello, ServiceNow)
  • Any experience across marketing, digital, customer experience, or technology — through study, work, or personal projects

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Sydney

Melbourne

Equal Employment Opportunity Statement for Australia and New Zealand

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to exectalent@accenture.com or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).

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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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