Strategy Senior Manager | Sales & Commerce | Utilities

We are: 

Accenture Song accelerates growth and value for our clients through sustained customer relevance.  Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration.  With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.  Visit us at: www.accenture.com/song 

You are: 

You have proven work experience in the Utilities industry and customer functions. You are a strategic problem solver with extensive consulting and industry experience. You are a clear and effective communicator, and you have an open, relatable manner with clients and colleagues. You perform well in an agile, fast-paced working environment. You know how to balance being a leader with contributing to the collective efforts of the team. You have lead business development and sales origination efforts to provide transformative programs and targeted consulting engagements. 

You have energy and drive in abundance, along with personal resilience, a passion for serving clients, and a love of continual learning. You have a flair for breaking down processes into logical parts and constructing crystal-clear reasoning and analyses—an aptitude you use to decimate problems. 

You also are: 

• Able to partner and build trusting relationships with Utility clients including Chief Customer Officers, Business Strategy leads, and Customer Operations leaders to make bold decisions intersecting business, digital technology, and operations 

• Able to collaborate across Accenture services groups and with executives that deliver technology, operations, and partner on end-to-end client solutions 

• Strong critical thinker with the ability to understand client challenges and define the right strategies and solutions that meet their specific market and organizational needs 

• Fluent in the trends in Utilities, digital, commerce, and sales, positioning Accenture as a thought leader and trusted advisor  

• Have a high-level understanding on how technology platforms and ecosystems fit into the digital world and how digital technology is changing business 

• Able to proactively identify opportunities for further growth and value creation within existing and new client engagements 

• Excellent communication (written and oral) and interpersonal skills, including compelling storytelling around insights, challenges, and solutions for an executive audience 

• Able to develop a high performing team and deliver projects that exceed client expectations and Accenture profitability commitments 

The work:  

The individual will apply their industry expertise working directly with clients to bring strategic thinking to their challenges in digital, commerce, and sales. 

• Understand client needs, develop new strategies, and deliver high impact solutions that deliver value to clients 

• Provide thought leadership on trends in digital transformation, customer commercial operations, within Utilities sectors, positioning Accenture as a trusted advisor  

• Lead digital transformation initiatives and manage project delivery teams, ensuring the successful implementation of digital strategies and solutions that meet client expectations for timeline, budget, and quality 

• Lead value analysis to generate insights and identify value creation opportunities for clients and Accenture across digital capability areas 

• Partner with our clients to make bold decisions on priority C-Suite issues 

• Grow your expertise and coach junior team members to help Accenture maintain its thought-leadership position 

• Support the profitability of client engagements, and identify opportunities for extension, cross-sell or up-sell  

• Lead multiple workstreams and engage most senior clients day to day as the face of delivery programs