Automation Lead

• Experience:
  • 5+ years of experience in automation or related fields, with a focus on delivering solutions for managed service operations (e.g., infrastructure operations, incident handling, operational efficiency improvements).
  • 2+ years of experience in technical management, including mentoring team members and guiding best practices.
• Technical Expertise:
  • Knowledge in scripting languages such as Python, PowerShell, and Bash for automation operations management.
  • Solid understanding of microservices architecture and cloud platforms (AWS, Azure, or GCP).
  • Experience automating cloud operations and implementing workflow orchestration tools (e.g., n8n) and configuration management tools (e.g., Ansible).
  • Familiarity with security best practices and observability platforms like Splunk.
• Leadership and Collaboration:
  • Proven track record of delivering automation solutions that drive measurable client ROI.
  • Operational experience with direct client engagement, including solution design and delivery.
  • Agile leadership mindset with a collaborative and continuous-improvement approach.
• Additional Skills:
  • Knowledge of AI concepts such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Agentic AI is a plus.

Ho Chi Minh City

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