Business Advisory Associate
Designation: Business Advisory Associate
Qualifications:BE/Diploma in Automobile
Years of Experience:1 to 3 years
About Accenture
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What would you do? To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level Agreement Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision Implement practices to improve operational efficiencies
What are we looking for? • BE Automobile Graduate/Diploma with or without Automotive experience • BE Mechanical Graduate/Diploma with Automotive experience • Experience in Warranty • Experience with Auto components • Interpersonal skills to deal with dealers, warranty engineers, etc • Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim • Expert level capability in use of desktop software (MS Office Suite, with focus on Excel) • Organized, timely, pro-active and highly productive • Strong written communication in English • Attention to detail and ability to multi-task • Experience in Warranty /Auto Dealership
Roles and Responsibilities: •Mechanical knowledge of machinery/auto-component Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision
Navi Mumbai
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