Delivery Operations Senior Analyst
THE WORK: Discover the opportunity to make meaningful contributions and engage actively in collaborative discussions. You will perform independently and grow to become a subject matter expert while contributing solutions to work-related challenges. This role embraces the essence of Service Delivery, inviting you to bring your enthusiasm and dedication to a dynamic environment. Join us and be part of a journey where your insights and participation will truly make a difference.
Receive and validate new customer credit assessment and contract requests.
Monitor existing customer and portfolio credit risk to ensure accuracy and compliance.
Reconcile accounts receivable activity to the general ledger with attention to detail.
Apply cash remittances and manage credits or adjustments efficiently.
Collaborate with colleagues to maintain smooth operational processes and support continuous improvement.
HERE'S WHAT YOU WILL NEED:
Expert proficiency in Service Delivery.
Advanced proficiency in Quality Management.
A minimum of 1 of experience in relevant related skills.
Bachelor's Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Expert proficiency in Business Operation Management.
Expert proficiency in SLA Management.
Intermediate proficiency in Scope Management.
Advanced proficiency in Process Improvement.
Intermediate proficiency in Risk Assessment.
Jakarta
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