Technical Operations Technician 6271432
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Responsibilities:
- As a Technical Operations Technician, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remotely and onsite.
- Your role will involve supporting configured services running on various platforms while adhering to defined operating models and processes.
- You will provide hardware and software support, implementing technology at the operating system level across all server and network areas, and for specific software solutions, vendors, and brands. This work includes basic and intermediate level troubleshooting.
- You are expected to perform independently and become a subject matter expert.
- Active participation and contribution in team discussions are required, along with providing solutions to work-related problems.
- Advanced proficiency in IT Infrastructure Operations is required.
- Advanced proficiency in TCP/IP Networking is recommended.
- Additionally, advanced proficiency in Server Operating Systems, Infrastructure Event Management, and Wireless Networking Technologies is suggested.
- Troubleshoot and resolve technical issues efficiently to minimize downtime.
- Collaborate with cross-functional teams to enhance system performance and reliability.
- Document technical processes and solutions to improve knowledge sharing within the team.
- Stay updated with the latest technology trends and best practices to ensure optimal service delivery.
- Assist in the development and implementation of new technologies and processes to improve operational efficiency.
Basic Qualifications:
- Minimum 2 year of work experience
- IT Infrastructure Operations Server Operating Systems Infrastructure Event Management
- One or more networking/Linux/cloud certifications: Cisco, Juniper, Redhat, CompTIA, LPI, AWS, GCP, Azure
- Experience with deploying and troubleshooting network infrastructure e.g. Wireless Access Points, Layer 3 Switches and Routers
- High School or GED
Preferred Qualifications:
- Experience with deploying and maintaining IT Infrastructure at scale
- Experience with using IT Infrastructure Management tools e.g. UniFi and Meraki
- Ability to work independently and as a collaborative partner
- Build strong relationships and navigate through cross-functional discussions to successful outcomes and effectively
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 05/14/2026.
Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:
Role Location Hourly Salary Range
California $39.50 to $49.50
Cleveland $39.50 to $49.50
Colorado $39.50 to $49.50
District of Columbia $39.50 to $49.50
Illinois $39.50 to $49.50
Maryland $39.50 to $49.50
Massachusetts $39.50 to $49.50
Minnesota $39.50 to $49.50
New York $39.50 to $49.50
New Jersey $39.50 to $49.50
Washington $39.50 to $49.50
Walnut Creek, CA
Equal Employment Opportunity Statement for Australia and New Zealand
At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.
Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to exectalent@accenture.com or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).
To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.