Performance Monitoring Reporting Specialist
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 799,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.
Job Title: Performance, Monitoring, Reporting
Clearance Required: NV1
Job Description:
We are seeking a talented and detail-oriented professional to join our Performance & Quality team as a Measurement & Reporting Representative. In this role, you will play a critical part in analyzing performance measures, designing key performance indicators (KPIs), and delivering accurate and timely operational reports. You will also contribute to the continuous improvement of performance measurement processes and collaborate with cross-functional teams to drive organizational success.
Key Responsibilities:
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Performance Analysis: Analyze designated performance measures and reports, including financial, satisfaction, and operational metrics, to identify trends and insights that drive continuous improvement.
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Operational Reporting: Ensure the accurate and timely delivery of operational reports, meeting the highest standards of quality and reliability.
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Subject Matter Expertise: Act as a subject matter expert, collaborating with and managing the team to perform effectively and make informed decisions.
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Team Leadership: Take responsibility for team decisions, engage with multiple teams, and contribute to key organizational decisions. Provide solutions to challenges that apply across multiple teams.
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Performance Measurement: Develop and implement strategies to enhance performance measurement processes, ensuring alignment with organizational goals.
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Data Collaboration: Collaborate with cross-functional teams to gather and analyze data for comprehensive reporting.
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Stakeholder Reporting: Prepare and present performance reports to stakeholders, highlighting key findings and actionable recommendations.
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Training and Mentorship: Support the team by training and mentoring new members on performance measurement best practices.
Qualifications and Skills:
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Proficiency in Performance Measurement: Intermediate proficiency in performance measurement analysis and improvement is required.
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Data Analysis Skills: Beginner proficiency in data analysis and interpretation is recommended.
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PMO and KPI Design Expertise: Experience in PMO activities, KPI design, and reporting is essential.
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Strong analytical and problem-solving skills, with the ability to provide solutions that apply across multiple teams.
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Excellent communication and presentation skills, with the ability to engage effectively with stakeholders and team members.
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Proven ability to collaborate with cross-functional teams and manage multiple priorities.
Clearance Requirement:
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NV1 security clearance is mandatory for this role.
Why Join Us?
This is an exciting opportunity to contribute to impactful programs and services within a dynamic and collaborative environment. You will work alongside experienced professionals, gain exposure to cutting-edge technologies, and play a vital role in driving program success.
If you are passionate about program management and meet the above qualifications, we encourage you to apply.
Additional Requirements:
Security Clearance Requirement: Given the secure nature of this role, we are seeking candidates who are Australian Citizens with an active security clearance (NV1).
This requirement ensures that all team members are cleared to handle sensitive information and contribute to maintaining the highest standards of security in our operations.
Must be willing to work 5 days onsite
Benefits of working at Accenture:
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18 weeks paid parental leave
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Long & short-term career break opportunities
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Structured career development program
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Local and international career opportunities.
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Certified as a Family Inclusive Workplace™
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Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
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We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!
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Join Accenture to work at the heart of change. Visit us at www.accenture.com.