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Customer Experience Center Stuttgart

The new era of mobility has arrived

What to expect


View demonstrations that showcase how digital and physical experiences align along the sales and service processes.


Explore the latest trends and how they can be applied to solve your business challenges through innovative design thinking sessions and workshops.


Work with our team to co-create rapid prototypes and industry-leading solutions that unlock transformative business value.

Customer-relevant use cases

Connected retail experience

Transform your sales spaces into unique brand experiences and improve your products and services based on your customers‘ interaction history. (Read more)

In-store customer analytics

Leverage the potential of analytics to track your customer’s interest in your products in the showroom.

Virtual and physical customer engagement

Engage customers using the latest digital technologies, such as mixed reality vehicle configuration, to enable seamless customer experiences.

Customer insights

Create the most personal customer experience by gaining a deep understanding of the customer behavior in real time and on actual behavioral data.

What we think

Fjord mobility mindsets

Developments in mobility are having a major effect on many industries—including automotive.

Why automotive needs to re-haul aftersales. Now

Accenture Automotive Consulting uses its scale, engineering & manufacturing expertise to help automotive OEMs become more customer-centric.

Our leaders

Juergen Reers

Senior Managing Director – Global Industry Sector Lead, Automotive

Michael Wagner

Managing Director Automotive

Related industries

Connect with us

Visit the center

Take a tour or book a workshop with our experts.

See where we are

We are located at
Robert-Bosch-Platz 1, 70174 Stuttgart, Germany