Accenture + ServiceNow
Take your digital business further, faster, with Accenture and ServiceNow to thrive in the cloud continuum, reimagine service and modernize work.
ServiceNow Solutions and Offerings
#1 global ServiceNow partner
Accenture is the global #1 among ServiceNow partners. The strength of the Accenture ServiceNow Business Group lies in the deep expertise of our people across all of our businesses—Strategy & Consulting, Accenture Song, Technology and Operations.
Our platform-led approach unites the industry and technology transformation experience of Accenture and ServiceNow to deliver on the promise of digital business. Enabling clients to thrive in the cloud by harnessing the cloud continuum with a dynamic set of capabilities that power innovation across the enterprise.
We’re here to help reimagine customer engagement and delight customers with proactive service at every touchpoint. And create modern workforce solutions to reinvent business models with processes that embed service into digital products.
We offer the right balance of industry and technology expertise, to make us the ServiceNow Implementation partner you can trust to solve even the most complex business problems.
ServiceNow solutions and offerings
This is where we deliver on the promise of technology and human ingenuity. Combining our ServiceNow implementation experience to solve our clients’ biggest challenges - both present and future – to truly deliver on the promise of digital business.
Harness and manage the cloud continuum
Embrace new technologies and modern approaches to harness the cloud from public to edge and power capabilities and innovation across your enterprise. Learn more.
Reimagining service for customers
Adapt to deliver modern, digital first service to reimagine customer engagement with proactive service from issue to resolutions at every touchpoint. Learn more.
Workforce solutions
Create modern, sustainable work experiences with flexible service models, seamless digital enterprise services, and a future-ready culture. Learn more.
IT workflows
Modernize IT to drive digital transparency and deliver high-performance business services and visibility. Learn more.
Platform application development
Build enterprise workflows and integrations to meet your unique business needs.
Security operations
Respond faster to incidents, vulnerabilities, and enterprise risk with our deep experience in security transformation and GRC platform migration. Learn more.
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By the numbers
With the world's largest ServiceNow practice, we're continually investing in our people and skills. In fact, we deliver many thousands of ServiceNow training annually and have the highest number of ServiceNow Certifications in the market.
17K+
ServiceNow Certifications
15K+
Skilled ServiceNow Employees
3X
ServiceNow Partner of the Year
Case studies
The State of Tennessee leveraged intelligent automation to address the surge in family assistance requests.
Vodafone Business transformed their customer experience with new systems and new ways of working.
Siemens Healthineers digitizes customer service processes and facilitates seamless online interaction.
A federal non-profit is making eligibility verification a breeze.
Advanced and far-reaching human resources and employee experience transformation.
Accenture leverages ServiceNow to move to a business service-based IT model and more.
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What we think
It’s time to think about customer service in a new way to redefine the value of predictive customer service.
Public cloud once seemed like the perfect solution. But as cloud continues to evolve, more companies are turning to a hybrid cloud.
How the Cloud Continuum is changing the enterprise workplace and how to respond.
Awards & recognition
As ServiceNow partners with a leading role, we are proud to have received widespread recognition for ServiceNow implementation. Our unique partnership combines the best of ServiceNow services with Accenture’s unmatched experience and assets.
HFS RESEARCH
#1 in Top 10 for ServiceNow services
#1 innovation capability #1 ability to executeEVEREST GROUP
Leader in the Everest Group PEAK Matrix® for ServiceNow services
Cited for expertise across ServiceNowPAC INNOVATION RADAR
Overall Leader for ServiceNow services
Named best in class and overall leader in EuropeSERVICENOW
Employee workflow partner of the year: AMS
2022
SERVICENOW
IT workflow partner of the year: Global, APJ & EMEA
2022
SERVICENOW
Customer workflow partner of the year: Global
2022
SERVICENOW
Industry solutions, Telco partner of the year: Global
2022
SERVICENOW
Creator workflow partner of the year: Global
2022
SERVICENOW
Global partner of the year
2021, 2020, 2019
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ServiceNow careers
Innovate and grow with our team of skilled ServiceNow professionals. Join the only company that spans the end-to-end spectrum of solutions driving the biggest transformational projects.
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Our leaders
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Amy Giovannucci
Managing Director – Accenture Federal Services, Digital Platforms Strategy, ServiceNow Federal
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