What’s next for IT automation? Go from piecemeal to pervasive, powered by Accenture myWizard®
Companies today have been kicking the tires on automation—and achieving value, in pockets. But, to achieve its truly transformative power, companies need to evolve to an enterprise-wide strategy. Our approach helps organizations develop an enterprise automation roadmap and align automation initiatives, using three key components:
To implement a robust automation strategy, we measure the automation maturity of your organization and identify the best automation opportunities.
To infuse automation, we build the right automation culture, identifying new automation roles while equipping people with the relevant skills and knowledge, at speed.
With our intelligent automation platform for the enterprise, myWizard, we offer strengths and capabilities complementary to human skills for greater speed, quality and intelligence.
Accenture uses its myWizard automation platform to implement and measure an enterprise automation strategy. Accenture myWizard® helps disrupt every aspect of the application lifecycle to drive greater business value.
No one organization has a corner on innovation. myWizard’s microservices-based architecture allows us to expand on existing client and Accenture tools by incorporating innovation from across the technology ecosystem.
myWizard mines multiple sources of data—tickets, application and web logs, code quality, application data, testing coverage, defects and social media data—into a common data fabric to make complex correlations, generate insights and enable deep learning capabilities.
myWizard’s “app store” helps manage automation investments and allows users to access, develop or crowdsource the automation assets and utilities needed. An intelligent recommendation system ensures each project is using the latest innovations. The platform connects all aspects of software engineering, including governance.
myWizard has value-measuring capabilities built-in, including the myWizard Value Wallet. It provides a framework to improve and measure IT and business efficiency gains from using automation and artificial intelligence.
With the help of myWizard, organizations can move beyond productivity and cost reduction and focus on infusing greater speed and intelligence into their applications—accelerating business growth and innovation.
Accenture myWizard® is your essential co-worker for the digital age. It helps make IT future-ready and human workers work humanly better.
8,000+
engagements
22K+
assets
65K+
users
2,500+
automation experts and coaches
56
patents and patents pending
6
virtual agents
"Enterprise-wide automation success can be achieved with a holistic approach of people, process and technology."
– RAJENDRA PRASAD, Global Automation Lead – Accenture Technology
We combined our business process-led application outsourcing services with problem management, intelligent knowledge management and system stabilization routines. And, we used our myWizard® intelligent automation platform to embed advanced analytics, insight and automation capabilities.
70%
Reduction in overall ticket volume
65%
Reduction in critical incidents and system availability
15%
system availability improvement
Using Accenture myWizard®, Accenture was able to achieve significant cost reduction, efficiency and productivity gains, including a cost reduction of 24 percent over 3 years. It used Splunk-enabled Accenture Analytics for Application Management to embed advanced analytics, insight and automation capabilities across the client’s IT and business functions.
24%
cost reduction over three years
90%
improvement in stability and accelerating mean time to issue identification
50%
of the error analysis on customer orders automated
We now have a broader understanding of Agile which goes beyond IT and software development to using Agile to solve business problems.
The journey of AI from a hot trend to a seamless enabler of business transformation.
Applications are evolving into living systems of technologies, infrastructure, and people—opening up new space for innovation.
Accenture positioned as the overall leader in innovation, ahead of 17 other competitors
End-to-end application transformation portfolio
Continued focus on intelligent automation
"Best-in-class” vision and strategy
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