Helping our clients outmaneuver uncertainty

COVID-19 has created unprecedented uncertainty. We continue to work with our clients to meet their challenges. Explore our COVID-19 client case studies.

Shifting gears to remote working

RECOVER AND REBUILD: For a global automaker’s Argentina subsidiary, managing through the pandemic meant bringing employees together on a common platform for better flexibility and collaboration. Accenture partnered with the company on an enterprise-wide Microsoft Office 365 upgrade through a phased migration. Now employees can access data from anywhere and 85 percent report their way of working has improved.

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"Stopp Corona" app

RESPOND: When the COVID-19 pandemic spread across the world, many governments and organizations sought new ways of working together to best mitigate and overcome the virus outbreak in their countries and regions.

The partnership between the Austrian Red Cross and the Austrian government is an example of a swift collaboration tackling this unprecedented global crisis. Part of the world’s largest humanitarian organization, the Austrian Red Cross plays a key role in the government’s crisis response team.

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AI for pandemic preparedness

RESPOND: As India faced a spike in cases of COVID-19, the Indian Government wanted to empower its 1.3 billion people with information to reduce their risk of contracting the virus.

Accenture and Microsoft worked closely with the Digital India Corporation to create MyGov Saathi, an AI-powered virtual agent embedded on the Government’s “self4society” website, that provides useful information on the pandemic. The agent provides answers to common questions and delivers fact sheets, information on Government initiatives, medical advice and lists of myth busters. It manages interactions relevant to the user persona, without the need for human assistance.

By seamlessly partnering with the Government of India, the team delivered a scalable and dynamic solution that was deployed in record time. The virtual agent now handles up to 50,000 users per day, significantly increasing the Government’s ability to provide potentially life-saving information to its citizens.

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See more client case studies

A national oil company worked with Accenture to roll out Microsoft Teams and enable 20,000 people to work from home in just two weeks.

To evaluate adherence to ‘stay at home’ advice, Telia and Accenture used an existing service to analyze travel trends.

Accenture worked with Rolls-Royce, as part of a consortium, to coordinate production of ventilators for the NHS.

NHS needed to deliver service while working remotely – in 7 days, the platform was rolled out to 1.2 million users.

How our global IT team helps Accenture emerge stronger beyond COVID-19.

Learn how we are working at speed to deploy and adopt a new way of collaborating in the New.

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