Veeva Vault CRM Techno-Functional Lead
We are:
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The value for our clients and our people
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For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.
You are:
An experienced Veeva Techno-Functional Lead
The Work:
The Veeva Techno-Functional Lead is responsible for supporting the design, implementation, and enhancement of Veeva-based commercial solutions for pharmaceutical and life sciences organizations. This role combines functional understanding of pharma business processes with techno-functional expertise across Veeva CRM, Salesforce platform capabilities, integrations, data, and compliance.
The role works closely with Sales, Marketing, Medical Affairs, Commercial Operations, and IT teams to translate business requirements into effective, scalable, and compliant solutions while supporting delivery and ongoing improvements.
Key Responsibilities
- Lead techno-functional design and delivery support for Veeva CRM initiatives and enhancements.
- Gather, analyze, and translate business requirements into functional specifications and solution designs.
- Support solution design across business capabilities such as:
- Account and Contact Management
- Territory Management
- Call Planning and Call Reporting
- CLM / Approved Email
- Events Management
- Medical Inquiry
- Sample Management
- Consent and Compliance
- Act as a key liaison between business stakeholders and technical teams.
- Prepare business process flows, user stories, functional documentation, and solution design inputs.
- Work with architects, developers, and integration teams on data, workflows, interfaces, and process improvements.
- Support integration of Veeva CRM with systems such as: ERP, MDM, Data warehouses/lakes, Marketing platforms, Identity platforms, Veeva Vault
- Ensure solutions align with compliance, data quality, security, and audit requirements.
- Contribute to configuration vs. customization decisions for sustainable solutions.
- Support testing, defect management, release planning, deployment, and hypercare activities.
- Promote best practices, documentation standards, and delivery discipline across the team.
This is a hybrid role and will require three days per week in the office. Hiring locations: Chesterbrook, PA or Orlando, FL
What you need:
- Minimum of 5 years of experience with Veeva CRM/Salesforce in a techno-functional role including some experience in Life Sciences/Pharmaceutical/Biotechnology industry
- Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)
Bonus Points if:
- Experience with Veeva CRM, Veeva Vault CRM, and Salesforce
- Knowledge of HCP/HCO data, affiliations, targeting, consent, and engagement processes
- Experience working in Agile delivery environments
- Exposure to reporting, analytics, and commercial data ecosystems
- Familiarity with enterprise integration patterns or middleware platforms
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/07/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.
See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $70,350 to $196,000
Colorado $63,800 to $169,300
Connecticut $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maine $54,400 to $144,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York $66,300 to $196,000
New Jersey $68,000 to $196,000
Ohio $59,100 to $156,800
Virginia $59,100 to $180,300
Washington $80,200 to $180,300
Chesterbrook, PA
Orlando, FL
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