Travel Security Senior Manager
Location: US Locations (Negotiable)
The Travel Security Senior Manager leads the governance, and continuous evolution of Accenture's global Travel Security Program.
This role is responsible for enabling business travel while ensuring a consistent, risk-based approach that strengthens duty of care, supports informed decision-making, and protects Accenture people globally.
As part of the Global Protection & Security organization, the role serves as the global owner of the Travel Security program, establishing standards, governance, and performance measures that support a highly dynamic international business environment. Working closely with Regional Protective Services, Intelligence, Mobility, Legal, HR, Procurement, and business leadership, the Travel Security Senior Manager ensures Travel Security considerations are embedded into business operations and traveller support.
The role acts as the global Center of Excellence for Travel Security, driving program maturity, technology enablement, regulatory alignment, and continuous improvement while ensuring compliance with industry standards, including ISO 31030.
Key Competencies
- Travel Risk Management Expertise
- Global Program Leadership
- Strategic Stakeholder Management
- Executive Communication & Influence
- Risk Assessment & Decision Making
- Crisis & Incident Management
- Governance & Compliance
- Business Enablement
- Operational Excellence
- Vendor & Partner Management
- Data-Driven Decision Making
- Change Leadership
- Strategic Thinking
- Sound Judgment
- Collaboration Across Global Teams
Key Responsibilities
Program Strategy & Governance
- Lead the global Travel Security program strategy, governance framework, and operating model.
- Establish and maintain global standards, policies, and risk acceptance criteria to ensure consistent application across all regions.
- Drive program maturity through continuous improvement, innovation, and alignment with industry best practices, including ISO 31030.
- Maintain executive governance forums and provide strategic oversight of Travel Security risk exposure and program effectiveness.
Risk Management & Operational Enablement
- Partner with Regional Security and Intelligence teams to ensure evolving geopolitical, security, health, environmental, and infrastructure risks are reflected in travel planning and decision-making.
- Review and validate complex and higher-risk travel assessments, ensuring recommendations align with established risk criteria and current operating conditions.
- Ensure scalable processes exist for assessing, approving, monitoring, and supporting travel across diverse business environments.
- Develop and maintain destination risk classification methodologies and associated mitigation standards.
- Promote awareness of Travel Security responsibilities through traveller education, communication, and engagement initiatives.
Technology, Data & Vendor Management
- Own the governance of traveller tracking, intelligence, risk assessment, case management, and reporting platforms.
- Ensure technology capabilities support operational delivery, traveller safety, governance requirements, and business needs.
- Lead relationships with external travel security providers and technology partners, including performance management and service reviews.
- Drive automation, reporting enhancement, and data-driven decision making across the program.
Program Performance & Reporting
- Develop and maintain program KPIs, dashboards, and performance metrics.
- Analyse travel exposure, traveller populations, incidents, compliance trends, and program effectiveness.
- Prepare executive-level reporting and strategic recommendations to improve program performance and maturity.
- Implement lessons learned and continual improvement processes following significant incidents or events.
Compliance & Integration
- Ensure Travel policies, procedures, and controls related to security meet legal, regulatory, and organizational requirements.
- Lead the Travel Security integration of acquisitions, ensuring alignment with enterprise standards and operating practices.
- Monitor emerging industry developments and recommend updates to program standards, controls, and governance frameworks.
Additional Requirements
- Willingness to work non‑standard hours (24/7), including weekends and holidays as required.
- Ability to travel up to 30% to support program initiatives.
Basic Qualifications:
- Minimum of 8 years of experience in Travel Security, corporate security, risk management, crisis management or global mobility
Preferred Skills:
- Experience leading a global Travel Security program.
- Bachelor's degree or equivalent professional experience.
- Strong knowledge of ISO 31030 and Travel Risk Management best practices.
- Experience supporting multinational organizations with significant international travel requirements.
- Experience integrating acquired organizations into enterprise security or risk management programs.
- Familiarity with traveller tracking, travel intelligence, risk assessment, and incident management platforms.
- Experience supporting international traveller incidents and crisis response activities.
- Experience developing executive reporting, performance metrics, and governance dashboards.
- Professional certification in security, risk management, business continuity, crisis management, or a related field.
- Proven experience designing, implementing, and leading global programs within a complex multinational organization.
- Experience developing governance frameworks, operational standards, and enterprise-wide processes.
- Demonstrated ability to influence senior stakeholders and manage competing priorities across a matrixed environment.
- Ability to support crisis response and incident management activities outside normal business hours when required.
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