Educational Qualification

• Bachelor’s degree in engineering, IT, or related disciplines & MBA is a Must
• Certifications in ITIL, ServiceNow, or Telecom domains will be an advantage

Experience Requirements

• 5+ years of experience in the Telecommunications industry with deep exposure to service assurance, operations, or IT transformation
• Minimum 3 years in consulting or digital transformation programs—preferably with a Tier-1 consulting firm or a system integrator
• Experience in working with or delivering projects on platforms like ServiceNow, Amdocs, Netcracker, or equivalent (ServiceNow experience is a strong advantage but not mandatory)
• Strong understanding of telecom operations, BSS/OSS domains, and assurance lifecycle from customer experience to service operations

Bengaluru

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