Required Skills and Qualifications:

• 2–5+ years of hands-on development experience with ServiceNow.

• Strong understanding of ServiceNow architecture, data model, and platform capabilities.

• Proficient in JavaScript, Glide scripting, UI Policies, Business Rules, Client Scripts, and Flow Designer.

• Experience with ServiceNow Studio, Update Sets, and Application Scoping.

• Familiar with REST/SOAP integrations, MID Server, and IntegrationHub.

• Knowledge of ITIL processes and best practices.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills and ability to collaborate across teams.

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA) – required/preferred.

• One or more of the following certifications:

  • Certified Application Developer (CAD)

  • Certified Implementation Specialist (CIS) – [ITSM / ITOM / HR etc.]

• Experience with Agile methodologies and tools such as Jira or ServiceNow Agile.

Exposure to Scoped Applications and Custom App Development

Kuala Lumpur

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