HR Service Delivery Senior Analyst
Designation: HR Service Delivery Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The HRIS Senior Analyst will provide strategic oversight and leadership for HRIS operations, drive data quality, manage audit and compliance activities, and oversee team performance within the HR technology environment. Analyze data in & between multiple systems like Workday & SAP. Identify errors & rectify timely in the system. Monitor or Review along with team on administrative and operational activities within the allotted team to ensure achievement of operational or deal objectives. Monitor or measure performance through metrics, audits and other processes to ensure that organizational initiatives are in place and goals are achieved. Provide strategic oversight and leadership for the HRIS team, ensuring consistent, compliant, and high-quality service delivery across all employee tiers and geographies. Manage and improve people performance and align them with organizational goals and objectives. Provide business development support through active participation in client visits and other initiatives.
What are we looking for? • Domain: HR Data Audit Reconciliation Experience ERP: SAP and WORKDAY • Case Management: Any tool Service Now preferred Shift: Willingness to work in Night shift • Location: Bangalore or willing to relocate to Bangalore is a must • RTO: 100 percent work from office during transition and stabilization on all 5 days approximately 12 month Participate actively in organization-wide initiatives. • Make decisions about the day-to-day operation of the team, including monitoring of workload, systems, staffing, and scheduling. • Monitoring the voice of the customer through surveys and other means of communication. • Encourage and drive continuous improvement measures on a day-to-day basis within area of responsibility. Timely and transparent recognition and rewards for the team. • Recommend cost-effective, efficient procedural or production alternatives. Provide input to monthly top-level service analysis for client. • Ensure all team members have the correct skills and are trained to deliver all contractual requirements. Working Conditions US Hours India Pureplay Nightshift
Roles and Responsibilities: • Hands-on Knowledge of HRMS (SAP & Workday) is required. • At least 5 years of HR or HRIS Experience and overall 8+ years of experience. • Knowledge of Workday & SAP business processess & cross system integration is requried. Strong MS Office and Excel skills. • Proficient with Operational Excellence Practices. Good organizational & prioritisation skills. • Analytical and problem-solving skills. • Multi-cultural awareness. • Passion for customer service. • Team player. • Results & detail-oriented. • Focus on high data accuracy. • Quality driven in communications and all system transactions. Excellent written and verbal English communication skills. • Excellent Customer Service skills. • Database management. • Excellent communication and client relationship management skills. Core Competencies • Professional Qualities • Good oral and written communication skills Ability to identify and effectively use resources Excellent customer service skills.
Bengaluru
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.