Required Skills & Experience

• Strong hands-on experience with Microsoft Dynamics 365 (Customer Engagement / Contact Centre solutions)

• Solid experience with Power Platform (Power Apps, Power Automate, Dataverse)

• Strong development capability in:

  • .NET / C#

  • JavaScript

• Experience building and maintaining Dynamics 365 plugins and integrations

• Experience using Azure DevOps pipelines for CI/CD and release management

• Strong understanding of solution design principles in enterprise environments

• Excellent communication skills with the ability to engage technical and non-technical stakeholders

• Ability to operate effectively in agile environments with shifting priorities

Preferred Experience

• Experience in contact centre or customer engagement platforms

• Exposure to Azure services and cloud-native integration patterns

• Experience working in fast-moving agile delivery environments with short sprint cycles

• Strong problem-solving mindset with a focus on continuous improvement and automation

Working Style

You will be part of a highly agile delivery environment with:

• 2-week sprint cycles

• Quarterly planning and re-prioritisation of team structures based on demand

• High collaboration across engineering, product, and operations teams

• Strong focus on delivering customer-centric solutions with flexibility and speed

Auckland

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