Digital Workplace and Collaboration

A great Workplace Experience is no longer a nice to have, it’s a must have. You either change the workplace or hinder the workforce.

Super-charge your workforce

The fact is that every business outcome—from productivity and efficiency to talent retention, innovation and growth—starts with your employees. Yet according to Accenture’s 2019 TechVision, 71 percent of executives believe that their employees are more digitally mature than their organization, resulting in a workforce “waiting” for the organization to catch up.

A new approach is needed to super-charge your workforce. We call it “Workplace Experience” or WX. WX brings together the technology, operations, culture and employee experience needed to unleash new levels of value—and sustain it.

In our WX approach, three key enablers come together to create workplace experiences that drive better CX—and deliver sustainable business value.


Workplace strategy

Assess workplace transformation opportunities and define the path to a greater Workplace Experience.

Workplace modernization

Standardize devices, introduce automated remote and self-service support options, provide remediation services and help move to Evergreen Solutions.

Workplace management services

Enable your workforce to interact anytime, anywhere and from any device with an enhanced workplace experience that unlocks greater performance.

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Building your Digital Workplace

People are incorporating technology-driven capabilities alongside their existing skills and experience to do new kinds of work, in new ways. Learn how workplace services are evolving and the steps needed to create a next-gen workplace.

Digital Workplace evolution and challenges

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Digital Workplace as the human interface to digital

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Case studies

The vision for the Accenture digital workplace is to create truly human and truly digital workplaces.

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Workplace experience research: Executive summary

New research from Avanade and Accenture identifies that creating sustainable business value requires a dynamic and holistic approach to workplace transformation that encompasses technology, operations, culture and EX.