The report states, "(Accenture’s) approach applies innovation to deliver 360° value for its clients as they drive significant change in areas such as talent management, customer experience, supply chain transformation, and finance, all underpinned by technology platforms and investments."
"Accenture bases its innovation consulting services on a comprehensive set of standardized processes and tools to drive continuous innovation at scale. It delivers its innovation offering via a team of thousands of experts dedicated to technology, design, industry, functional, and business model innovation in several dozen countries. Their skills cover all innovation disciplines and include practical experience in creating innovation outcomes as well as industry knowledge."
In addition, the report notes that Accenture "supports scaling and sustaining to accelerate business launches with its technology delivery centers and global ecosystem partners, backed by change management and governance capabilities."
Marc Carrel-Billiard, global lead for Technology Innovation at Accenture, stated, "The health, social and economic crises of the past year have created an urgency and purpose for technology innovation. We’ve helped our clients fundamentally reimagine their businesses with innovation at the core of how they operate, allowing them to embrace change and become more agile and resilient. Our positioning in Forrester’s report underscores the success of our approach and is a reflection of the value we deliver to our clients every day."