Radically change how you operate to boost productivity by 3-10X
Forty percent of companies report talent shortages that impact their ability to adapt and innovate. At the same time, the global pandemic has increased paperwork volume and complexity by 10-100X. With businesses under pressure to significantly reduce costs and increase output, a strong case can be made for enhancing the workforce with AI.
Solutions.AI for Processing emulates and complements the human workforce with intelligent automation. Far beyond the efficiency gains of RPA, the solution creates step-change industry outcomes by assisting with repetitive, labor-intensive tasks so human jobs can be elevated, specialized and reimagined for maximum strategic impact.
Whether enabling a telecommunications company to facilitate more quality human interactions, a bank to drastically improve compliance and auditability, or a government agency to handle spikes in claims, the AI-powered workforce is crucial for any organization looking to grow profitably, and quickly.
"By applying a range of AI technologies, we have built a solution that has drastically reduced the waiting time for customers. We're thrilled to be able to exceed the expectations of our customers while at the same time operating smarter and more efficiently."
– VIBEKE SILJAN KROHN, SCOO, Nordea Life & Pensions, Norway.
We create a human + machine workforce to help eliminate the trade-offs between speed, quality and cost.
Operational excellence
Intelligent automation eliminates unnecessary capex spend, reduces processing times and increases the accuracy of problem identification / resolution – all in service of accelerating and scaling business value.
Scalable workforce productivity
AI workforces process 5x larger volumes, scaling up as new business needs arise to help an organization quickly act-on new opportunities.
Augmented employee experience
Employees are elevated to “AI trainers” who supervise the AI systems that handle common inquiries and flag nuanced cases for human intervention.
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Our solutions are pre-built for multiple industries including: Health, Insurance, Public Service, Banking, Software + Platforms, and Utilities.
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The AI impact
We accelerate value capture for our clients by offloading labor-intensive, error-prone, and repetitive work to an AI-powered workforce.
10x
up to 10x increase in speed and productivity
30-50%
reduction in processing costs
25-50%
accuracy improvement
"Organizations that reimagine the relationship between humans and AI—rather than simply replace people with machines—can improve operations by 10x, not just 10%."
— CYRILLE BATALLER, Solutions.AI for Processing Lead
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Client spotlight
Unearthing the past with artificial intelligence
Accenture teamed up with the Arolsen Archives, which is dedicated to identifying and remembering the countless victims who perished during the Holocaust, to implement an AI solution that reduces the 15-minute process of extracting and uploading documents to 20 seconds. With more than 950 Accenture volunteers participating across more than 70 cities and six continents, we’re truly committed to the idea that every name counts.
The next AI revolution will be built by people like you. Pursue your passion and change the future of business using all things AI, analytics and automation.
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