Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : AWS AI Services
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage in troubleshooting activities, ensuring that all systems function seamlessly to support business objectives. Your role will require a proactive approach to problem-solving, as you will be tasked with maintaining the integrity and reliability of essential applications while adapting to the evolving needs of the organization.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and implement improvements to optimize functionality.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in AWS AI Services.
- Strong understanding of cloud computing principles and architecture.
- Experience with application support and troubleshooting methodologies.
- Familiarity with incident management and problem resolution processes.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 7.5 years of experience in AWS AI Services.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Bengaluru
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